Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edward Leckey

Philadelphia,PA

Summary

Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.

Overview

11
11
years of professional experience

Work History

Event Manager

The Arts Ballroom
07.2022 - 12.2022
  • Generated ideas to enhance and expand current event offerings.
  • Assembled creative and innovative event attractions based on internal capabilities.
  • Liaised with clients to determine exact event requirements.
  • Oversaw preparation and management of event budgets to deliver at or below projected costs.
  • Coordinated with kitchen or catering staff on delivery, timing and service style of food.
  • Coordinated florists, photographers, and musicians for events.
  • Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.

Gym Manager

New York Sports Club
03.2017 - 09.2020
  • Trained employees on general procedures, gym rules and duties.
  • Generated leads through sales promotions and word-of-mouth.
  • Interviewed and hired gym staff for various roles.
  • Set and managed employee work schedules for coverage in assigned areas.
  • Evaluated team members and offered helpful feedback by observing while performing duties and offering services to customers.
  • Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.

Dining Room Supervisor

Spice Market Restaurant
02.2014 - 09.2016
  • Communicated effectively with dining staff and guests alike to promote adherence to dining room policies and standard operating procedures.
  • Circulated throughout dining room to assess general satisfaction of guests and identify appropriate opportunities to ask guests about dining experiences.
  • Coordinated high-quality dining services to meet or exceed guest expectations, enforcing quality standards and facilitating smooth operations.
  • Leveraged feedback gathered from guests to develop new initiatives, policies and strategies to improve satisfaction with services and menu.
  • Trained, managed and scheduled dining staff, distributing hours and assignments to leverage strengths of individual team members.

Bartender

The Standard Hotel
09.2011 - 02.2014
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Obtained cash bank and stocked service bar to prepare for operation.

Education

Associate of Arts - Culinary Arts

The Art Institute of Washington
Arlington, VA
06.2007

Skills

  • Operations Oversight
  • Food Service Knowledge
  • Team Mentorship
  • Schedule Management
  • Customer Service

Timeline

Event Manager

The Arts Ballroom
07.2022 - 12.2022

Gym Manager

New York Sports Club
03.2017 - 09.2020

Dining Room Supervisor

Spice Market Restaurant
02.2014 - 09.2016

Bartender

The Standard Hotel
09.2011 - 02.2014

Associate of Arts - Culinary Arts

The Art Institute of Washington

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Edward Leckey