Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Edward Liu

Information Security Professional
Alameda,CA

Summary

Watchful professional offering comprehensive, hands-on experience identifying, investigating, and responding to information security alerts. Expertise in searching through data-sets to detect threats and anomalies and administering metrics to maintain security processes and controls. Focused on helping businesses safeguard sensitive data from hackers and cyber-criminals.

Overview

4
4
years of professional experience
7
7
Certifications

Work History

Information Technology Manager

Alameda Fitness And Spa
01.2022 - Current
  • - Project-managed the installation of T-Mobile cell towers on-site, thereby improving cellular connectivity.
  • - Provided technical support for customer-related issues, including badging systems.
  • - Upgraded the VoIP system by coordinating with AT&T for a new circuit, consequently enhancing communication.
  • - Troubleshot network issues, configuring ports, and utilizing command-line tools.
  • - Conducted in-depth analysis of network performance using tools such as Wireshark and NMAP.
  • - Implemented proactive measures to optimize network performance and enhance security.
  • - Collaborated with cross-functional teams to diagnose and address technical challenges.
  • - Documented network configurations, troubleshooting procedures, and resolutions.
  • - Stayed updated on emerging technologies and best practices in networking and security.
  • - Implemented security measures in all cardio equipment in coordination with the general manager.
  • - Provided troubleshooting for any issues arising in the cardio equipment, ensuring smooth operation.
  • - Trained staff on basic technical work and fundamental security measures.
  • - Utilized Volatility to perform basic memory extraction for older files.

Contract Quality Assurance Technician

Self-Employed
08.2023 - Current
  • Managed the Quality Assurance Lab, provided technical support, and ensured compliance.
  • Conducted QA/QC checks, developed quality control procedures, and spearheaded improvement initiatives.
  • Served as the primary point of contact for troubleshooting technical issues.

Contract Security Operations Coordinator and GSOC

Multiple Companies
07.2021 - 02.2022
  • Collaborated with local Law Enforcement agencies and ALTO Legal staff to enhance store and community safety.
  • Established collaborative relationships with retailers, law enforcement, and prosecutors.
  • Drove store reporting of criminal activity using client reporting systems and ALTO app.
  • Supported client's Asset Protection policies and procedures.
  • Built cases against habitual offenders targeting multiple store locations, collecting police reports, CCTV footage, and witness statements.
  • Coordinated photo line-ups and evidence collection with Legal Team and Law Enforcement partners.
  • Led Store Safety Partnership Meetings with Law Enforcement for assigned stores.
  • Implemented incident response procedures and risk management strategies to address security threats effectively.
  • Drove vision and leadership for safety and security initiatives within GSOC, overseeing incident response and risk mitigation efforts.
  • Developed, managed, and tracked reporting of threats, incidents, and investigations, ensuring comprehensive risk assessment and management.

Senior Quality Assurance Analyst

Medi-lynx Cardiac Monitoring LLC
11.2019 - 05.2021
  • Conducted incident response procedures for urgent heart rhythm detections, swiftly escalating findings to engineers and lead QA for immediate action.
  • Implemented protocol-based labeling systems to categorize urgent heart rhythm incidents, ensuring efficient prioritization and response.
  • Managed multiple projects resulting in substantial cost savings, demonstrating strong project management skills and attention to detail.
  • Conducted thorough quality assurance on recorded lines, ensuring adherence to protocols and maintaining high standards of accuracy.
  • Utilized various analytical tools, including Pocket ECG software similar to a SIEM, to derive insights from patients' heart patterns, enhancing diagnostic capabilities and patient care.
  • Played a key role in training the Techbot 2.0 system to accurately identify correct heartbeats, contributing to the enhancement of automated detection capabilities.
  • Proactively looked for errors in deep learning software to detect heart rhythm abnormalities, utilizing a single pane of glass for analysis and prediction of detection errors for Techbot 2.0.
  • Leveraged Pocket ECG software to foresee upcoming heart issues, such as atrial fibrillation, enhancing proactive patient care strategies.
  • Recognized as the Best Employee and encouraged to transition to the machine learning team for further career development and contributions.
  • Provided technical support to patients for troubleshooting their medical devices, ensuring optimal functionality and patient satisfaction.

Education

Azure Cloud Security Bootcamp - Cybersecurity Engineering Training

LOG(N)
REMOTE
05.2001 -

Bachelor of Arts - Psychology

University of California, Santa Barbara
Santa Barbara, CA
05.2001 -

Skills

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Certification

COMPTIA Security+

Timeline

MICROSOFT AZURE 500 (In Progress)

06-2024

COMPTIA Security+

01-2024

Contract Quality Assurance Technician

Self-Employed
08.2023 - Current

FORTINET NSE Level 1

05-2023

FORTINET NSE Level 2

05-2023

FORTINET NSE Level 3

05-2023

EC-COUNCIL Ethical Hacking Essentials

03-2023

EC-COUNCIL Network Defense Essentials

03-2023

Information Technology Manager

Alameda Fitness And Spa
01.2022 - Current

Contract Security Operations Coordinator and GSOC

Multiple Companies
07.2021 - 02.2022

Senior Quality Assurance Analyst

Medi-lynx Cardiac Monitoring LLC
11.2019 - 05.2021

Azure Cloud Security Bootcamp - Cybersecurity Engineering Training

LOG(N)
05.2001 -

Bachelor of Arts - Psychology

University of California, Santa Barbara
05.2001 -

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Edward LiuInformation Security Professional