EDWARD LONEY

N.E. Washington,D.C.

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

years of professional experience

Andrews Air Force Base Commissary

02.2007 - Current

Helped customers complete purchases, locate items and join reward programs.
Assisted customer by locating items, processing payments and carrying out heavy purchases.
Answered questions about store policies and addressed customer concerns.
Estimated business demands and aligned operations with expected customer levels by restocking target items and verifying optimal levels of supplies.
Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
Performed inventory control, such as counting and stocking merchandise.
Assisted customers by answering questions and fulfilling requests.
Consistently lifted materials weighing as much as 50 pounds.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Promoted sales by merchandising products, completing recovery tasks and updating signage for special promotions.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Managed pricing issues, removal of damaged products and placing special orders for customers.

Freddie Mac

01.2011 - 07.2011

Interacted with customers by phone, email or in-person to provide information.
Maximized productivity by analyzing protocols and identifying areas for improvement.
Sorted and organized files, spreadsheets and reports.
Analyzed problems, identified solutions and made decisions.
Answered incoming telephone calls, took down messages and provided information.
Delivered clerical support by handling range of routine and special requirements.

The Art Institute of Washington

12.2016

Freddie Mac

01.2011 - 07.2011

Andrews Air Force Base Commissary

02.2007 - Current

The Art Institute of Washington