Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
40
40
years of professional experience
Work History
OTR Commercial Truck Driver
KLLM Transportation Services
02.2023 - Current
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Communicated with company dispatchers to alert of any issues or delays.
Operated with safety and skill to avoid accidents and delays.
Made sure that deliveries were on time for scheduled appointments.
Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
Inspected vehicle before and after every trip and conducted minor repairs.
Delivered goods to customers both locally and long distance.
Process Assistant
Amazon
09.2022 - 02.2023
Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
Identified and resolved process issues to drive optimal workflow and business growth.
Assisted coworkers and staff members with special tasks on daily basis.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service by 50 percent.
Monitored and reported on process performance to verify compliance with established standards.
Conducted training and change management processes to improve operations.
Yard Driver
Walmart Distribution Center 6048
05.2020 - 09.2021
Operated yard truck to move empty and loaded trailers safely throughout yard averaging 11 moves per hour.
Completed daily equipment checks of fluid levels and monitored equipment for damage or leaks.
Operated yard machinery, hydraulic trailer and forklift to move materials and maintain organization.
Communicated with management and other personnel to coordinate switching operations.
Informed supervisor and shipping lead about shipping concerns to avoid backups.
Owner/Operator
ACME Truckline
04.2009 - 07.2021
Operated with safety and skill to avoid accidents and delays.
Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Consulted with customers to assess needs and propose optimal solutions.
Operations Supervisor
Edward, Louis, United Parcel Service UPS
02.1983 - 03.2018
Proven character at managing in fast pace, high pressure work environment.
Achieved optimal results through planning, organizing, and solutions approach while focusing on safety, service, and production to achieve business objectives.
Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Motivated and trained employees to maximize team productivity.
Performed annual safety training in DOT compliance, job methods, and safe driving.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Encouraged and promoted ideas aligned to business needs and benefits.
Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
Analyzed reports regarding safety, service, production, and cost daily
Conducted root cause analysis in deficient areas to identify and resolve issues.
Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Hired, managed, developed and trained staff, established and monitored goals, and conducted performance reviews.
Completed weekly payroll for 140 employees
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ
Petroleum Engineering
University of Louisiana At Lafayette
Lafayette, LA
Skills
Computer Skills
Leadership
Operate with Excellence
Customer Focus
Verbal and Written Communication
Class A Commercial Driver's License
Defensive Driver Training
Refrigerated Trailers Operation
Local and Long Distance Driving
Hazardous Materials Endorsement
Clean driving record
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.