Edward Lumpkin III
Matthews,NC
Summary
Dynamic and adaptable professional with experience at Hampton University, excelling in project management and conflict resolution. Proven ability to enhance organizational effectiveness and improve service quality through strong interpersonal skills. Recognized for optimizing workflows and delivering exceptional support, contributing to a positive environment and successful outcomes. Proficient in Microsoft Office.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
Work History
Student Administrative Aide
Hampton University
06.2025 - 07.2025
- Assisted with administrative tasks, ensuring efficient processing of student records and communications.
- Coordinated scheduling for departmental meetings and events, enhancing organizational effectiveness.
- Developed and maintained filing systems for student documents, improving accessibility and organization.
- Collaborated with other administrative aides to complete tasks efficiently, ensuring smooth daily operations within the office.
- Assisted in the compilation of statistical reports related to student enrollment, academic performance, or other areas of interest for school administrators.
Student Financial Service Assistant
Hampton University
08.2023 - 05.2024
- Assisted patrons with inquiries, ensuring timely and accurate information delivery
- Managed inventory supplies, maintaining organized stock levels for efficient operations
- Supported event setup and breakdown, contributing to seamless event execution
- Facilitated communication between departments, enhancing collaboration and service quality
- Supported the financial aid department by accurately processing scholarships applications and awarding funds to eligible recipients
Resident Assistant
Hampton University
08.2022 - 05.2023
- Facilitated community-building events, enhancing resident engagement and fostering a supportive living environment.
- Assisted residents in navigating campus resources, promoting academic success and personal development.
- Enforced residence hall policies, ensuring safety and security for all residents within the community.
- Collaborated with other staff to deliver educational programming on health and wellness topics for residents.
- Mediated conflicts between residents, applying problem-solving skills to maintain a harmonious living space.
- Organized informational workshops, equipping residents with essential life skills for college transition.
- Conducted regular check-ins with residents, fostering open communication and addressing individual concerns promptly.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
Fulfillment Associate
Lowe's
02.2020 - 07.2021
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
- Processed customer orders accurately, ensuring timely fulfillment and delivery.
- Maintained organized stock levels by regularly conducting inventory counts and audits.
- Collaborated with team members to optimize workflow and enhance productivity across shifts.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
- Increased on-time delivery rates by prioritizing urgent shipments and effectively managing workload distribution among team members.
Restaurant Team Member
Papa John's Pizza
08.2016 - 10.2019
- Delivered exceptional customer service in high-pressure environments.
- Prepared food items according to company standards and procedures.
- Operated kitchen equipment safely and efficiently.
- Assisted in training new team members on operational protocols.
- Collaborated with team members to streamline order fulfillment processes.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Education
Bachelor of Science - Criminal Justice
Hampton University
05-2025
Associate of Arts - General Arts
Chandler Gilbert Community College
Gilbert, AZ05-2020
Skills
- Adaptable mindset
- Project management
- SMART learning suite
- Conflict resolution
- Microsoft office
- Multitasking Abilities
- Interpersonal skills
Timeline
Student Administrative Aide
Hampton University
06.2025 - 07.2025
Student Financial Service Assistant
Hampton University
08.2023 - 05.2024
Resident Assistant
Hampton University
08.2022 - 05.2023
Fulfillment Associate
Lowe's
02.2020 - 07.2021
Restaurant Team Member
Papa John's Pizza
08.2016 - 10.2019
Bachelor of Science - Criminal Justice
Hampton University
Associate of Arts - General Arts
Chandler Gilbert Community College