Edward Macias

Emergency Services Dispatcher
• Managed and responded to 911 emergency calls, coordinating law enforcement, fire, and medical services while prioritizing incidents based on urgency and providing accurate, clear communication.
• Operated advanced communication systems, including Computer-Aided Dispatch (CAD) and Mass Notification Systems (MNS), ensuring efficient deployment of emergency resources.
• Provided pre-arrival medical instructions, including CPR, Heimlich maneuver, and other life-saving techniques, ensuring immediate support during critical incidents.
• Monitored and managed surveillance systems, including fire response systems, to detect and respond to emergencies promptly.
• Maintained certifications in CPR, Telecommunicator I and II, and Secret Clearance to uphold professional and technical standards.
• Responded to hazardous materials incidents, security alerts, and severe weather emergencies, ensuring safety and compliance with established protocols.
• Prepared and maintained accurate logs, incident reports, and emergency response data to support operational readiness and efficiency.
• Demonstrated expertise in high-pressure decision-making, multi-tasking, and effective communication to resolve complex emergency situations.

• Used specialized software to track and maintain case incident numbers and logs.
• Questioned callers to determine nature of problems and locations to direct type of response needed.
• Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
• Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
• Dispatched and coordinated emergency services teams according to high-priority calls.
• Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
• Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.

• Oversee and delegate assignments to shift of 8 police officers and sergeants, reporting to management and Chief of Police— contribute to strategy and decision making for key functions and provide input on budgets
• Supervise patrol operations and investigations, ensuring adherence to policies and procedures
• Coordinate with training staff on meeting requirements
• Prepare performance evaluations and deliver professional development support to staff
• Respond to and resolve escalated issues related to operations, coordinating across departments as needed
• Drive enforcement of all State of California Penal Code, United States Code, City ordinances, United States Military Code of Justice, and Installation regulations
• Fulfill extra assignments, including planning/executing physical security for large events— connect with local agencies and military units to build workforces, manage security measures, and create after-action reports for senior law enforcement and military officials
• Additionally, conduct narcotics investigations and firearms training
• Serve as on-onsite expert for Drone countermeasures and research use of drones
• Promoted a culture of accountability among officers by setting high standards for conduct and performance evaluation systems that rewarded excellence while identifying areas for improvement.
• Supervised crowds at busy events to prevent injuries and property destruction.
• Led shift briefings to inform officers of properties to check and individuals of note in local areas.
• Managed personnel scheduling, ensuring optimal coverage during peak times and effective response to emergency situations.
• Investigated and reported crimes, accidents, offenses, and damage to property.
• Mentored junior officers, fostering professional growth and encouraging career advancement within the force.
• Contributed to policy development and implementation within the department that led to more effective policing strategies.
• Served as an incident commander during critical events or emergencies, coordinating all aspects of response efforts efficiently.
• Served as mentor and role model to junior officers.
• Monitored development of new technologies and tactics to improve police department activities.
• Researched and maintained current knowledge of security trends and technologies to apply best practices and strategies.

• As the officer in charge, I am responsible for ensuring that subordinate employees use the appropriate methods and procedures for protecting military installations and enforcing a wide variety of Naval and local ordinance regulations as it relates to Police Officers who patrol by vehicle or on foot and respond to calls of crimes ranging from minor infractions to serious felonies requiring pursuit and apprehension of offenders both civilian or military or responding to various alarm calls ranging from fire, IDS intruder and elevator
• I lead civilian Police Officers and military equivalents assigned to the Alpha Day watch shift
• I also instruct employees in specific tasks and job techniques and make available written instructions, reference materials, and supplies
• I Assign projects and responsibilities and explain overall policies, goals, procedures, and regulations
• I develop, conduct, and arrange for training and initiate new techniques and procedures
• I distribute and balance the workload among employees with a daily watch bill schedule in accordance with established workflow or job specialization
• I Ensure the timely accomplishment of the assigned workload and ensure that each employee has enough work to keep them busy
• I Keep in touch with the status and progress of work, amend or reject work not meeting established standards, refer to supervisor questions or matters not covered by standards and problems in meeting performance standards, make day-to-day adjustments in accordance with established priorities, and obtain assistance from the supervisor on problems that may arise, such as backlogs which cannot be disposed of promptly
• I Estimate and report on expected time of completion of work, maintain records in the comfort drive computer file of work accomplishments and time expended, prepare production reports, trend analysis reports, desk journal reports, police vehicle weekly reports, Police vehicle monthly reports, Ready for issue Armory daily inventory reports, Ready for issue Armory monthly inventory reports, Ready for issue Armory semi-annual inventory reports and Ready for issue Armory yearly inventory report as requested
• I issue and receive equipment and weapons used in the performance of daily duties
• I prepare a police briefing sheet containing pass downs, instructions on the job training, events, prior shift activity, force protection level, scheduled ram, duress word
• I conduct a start of shift police brief, resolve simple, informal complaints of employees and refer others to supervisor and answer questions of other employees on procedures
• I report to supervisor on performance, progress, training needs of employees, behavior problems and provide information to supervisor as requested concerning promotions, reassignment, recognition of outstanding performance and personnel needs
• I also perform other duties as required
• I am also responsible for independently performing Police Officer duties
• Patrol by vehicle or on foot and respond to calls of crimes ranging from minor infractions to serious felonies requiring pursuit and apprehension of offenders both civilian and military, subdue and disarm people committing, attempting violent acts, respond to various alarm calls ranging from fire, IDS intruder and elevator
• I summons rescue squads, firefighters, request the assistance of other officers or if necessary other agencies and alerts animal control personnel of stray and dangerous animals and apprehends such animal
• Issues citations for personally observed violations of law, rule or regulation, interview witnesses and victims of crimes, accidents and security breaches, collect, detect, and preserve evidence, take photographs and measurements at accident and crime scenes, Inform individuals of their rights as suspects
• Served as mentor and role model to junior officers.
• Supervised crowds at busy events to prevent injuries and property destruction.
• Mentored junior officers, providing guidance on best practices for policing techniques and career advancement opportunities.
• Led shift briefings to inform officers of properties to check and individuals of note in local areas.
• Motivated and trained squad members to become proficient with equipment and daily tasks.
• Oversaw evidence collection and management to maintain proper chain of custody in criminal cases.
• Mentored junior officers, promoting culture of continuous learning and professional development within department.
• Enhanced surveillance operations, leveraging technology to monitor and address suspicious activities promptly.

• I responded to and investigated complaints while enforcing federal/state laws, the Uniform Code of Military Justice (UCMJ), DOD, Naval and Marine Corps regulations, and installation directives, rules, and regulations
• I performed patrols in of but not limited to the following areas: flight lines, warehouses, buildings, parking areas, family housing units, money handling facilities, Ammunition Supply Areas, maintenance production facilities, barracks, commercial areas, recreation areas, restricted areas, areas containing Electronic Security Systems/Intrusion Detection Systems, and areas containing classified (Secret/Top Secret) information
• I responded to emergency calls, complaints, and other calls for service, during my assigned watch
• I responded immediately to and conducted preliminary investigations of critical incidents aboard my assigned installation
• I applied knowledge of probable cause requirements for and conducted preliminary and non-criminal investigations ranging from minor to more complex and serious incidents
• Criminal incidents may involve assaults, sexual assaults, illegal narcotics and paraphernalia, homicide, forgery, sabotage, espionage, armed robbery, attempted murder, domestic disputes, fights, drunkenness, gang violence, school activities, fraud, and environmental and wildlife protection laws
• I have coordinated with outside law enforcement officials within regulations and where applicable
• I have gathered and analyzed facts, seized and protected evidence, taken statements, made diagrams, and reviewed interviews from witnesses and other persons involved in the incidents described above to determine whether facts warranted apprehension/detention or lesser action
• I have conducted investigative stops, apprehensions, and detentions and issued traffic citations as required
• I ensured the removal of hazards from hard surface roadways or anything that may be detrimental to safe public transportation
• I ensured criminal or anti-terrorism/force protection (AT/FP) measures were met to protect installation command and mission accomplishment
• I drafted reports on many situations ranging from domestic violence, criminal trespassing, and traffic accidents to prowlers and larcenies
• Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
• Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
• Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
• Investigated and reported crimes, accidents, offenses, and damage to property.
• Enforced traffic laws diligently, promoting road safety and reducing accident rates.
• Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
• Patrolled assigned areas to prevent and detect roadway crimes.
• Apprehended offenders and conducted interviews and interrogations.
• Apprehended suspects, read Miranda Rights, and transported offenders to jail.
• Conducted searches of individuals, vehicles and premises.
• Participated in continuous firearms proficiency, defensive driving and arrest technique training.
• Monitored crowded public areas and events to mitigate risk and promote safety.

• Conducted physical security assignments, assessed security threats in the U.S
• And abroad, and served on security details for high-ranking military officials
• Mentored colleagues and led military units
• Fulfilled multiple key assignments: Joint Special Operations Task Force - 'Trans Sahara', 'Operation Enduring Freedom Navy Reserve Mobilization Law and Order', and protection detail for the 2005 United States Presidential Inauguration
• Managed access control systems, ensuring only authorized individuals entered restricted areas.
• Facilitated security-related training and education programs for new personnel, ensuring a thorough understanding of policies and procedures among all members of the organization.
• Ensured compliance with all federal regulations pertaining to firearms storage, handling, and transportation while serving as a key member of the armory management team.
• Streamlined incident reporting for improved response times and increased overall safety.
• Assisted in the development of security plans for special events, resulting in no major incidents during high-profile gatherings.
• Increased base security through comprehensive training programs for all personnel.
• Implemented emergency response drills, increasing preparedness among all personnel within the facility.
• Maintained a safe environment with regular risk assessments and appropriate corrective actions.
• Oversaw evidence collection and preservation during investigations, contributing to successful case resolutions.
• Implemented crime prevention initiatives that led to a decrease in criminal activity on base property.
• Enhanced security protocols by conducting thorough inspections and implementing new procedures.
• Conducted background checks and screenings on personnel requesting access to sensitive areas or information, reducing potential risks associated with unauthorized access or espionage activities.
• Developed and enforced strict protocols for handling classified materials, safeguarding sensitive information.
• Streamlined weapons inventory process, ensuring accountability and timely maintenance of arms.
• Leveraged expertise in security technology to advise on procurement of state-of-the-art security equipment and systems.
• Enhanced operational effectiveness with detailed planning and execution of security measures for high-profile visits.
• Led team in conducting regular security assessments to identify vulnerabilities and recommend necessary adjustments.
• Facilitated integration of new technology into security operations, boosting surveillance capabilities.
• Managed security policies and procedures to promote safety and security of personnel and assets.
• Responded swiftly to security incidents and effectively resolved security issues.
• Monitored and maintained CCTV and access control systems to protect personnel and assets.
• Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
• Evaluated security systems and procedures to identify areas for improvement.
• Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
• Coordinated with IT personnel regarding security of digital assets and information systems.
• Investigated and resolved security breaches to protect organization and corporate assets.