Edward Manokore
Sugar Land,TX
Summary
- Flexible and highly self-motivated professional with a positive attitude.
- Customer centric and excellent work ethic.
- Quick learner and adaptable in fast-paced environments.
- Successful in working in both team and independent environment.
- Self-studying for CompTIA certifications
Overview
8
8
years of professional experience
1
1
Certification
Work History
Inbound Warehouse Associate
Amazon HOU6
Richmond, TX
02.2024 - Current
- Track parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Resolved conveyor system issues by clearing jams and blockages.
Protective Services Officer
Amazon GSOC
Goodyear, AZ
03.2020 - 09.2022
- Monitored building and property entrances and exits to detect intrusions and protect assets remotely
- Experience working with Zebra thermal printers and troubleshooting portable handheld scanners.
- Evaluate S&LP process performance, internal policies, and recommend mitigation.
- Investigated disturbances and used proportional and strategic responses to handle different types of issues.
- Escalated critical issues to management in emergency situations based on analysis of data.
- Manage physical security of sites by monitoring the optimum functioning of electronic surveillance and alarm devices.
- Implemented measures to enhance system performance and uphold security protocols.
Ambassador/ Safety Associate
Amazon Tus1
Phoenix, AZ
01.2019 - 03.2020
- Led a team of 20-35 associates to ensure high safety standards productivity and quality were met.
- Investigating customer accounts and identifying fraudulent accounts thereby saving the company a great deal of money.
- Assisted EHS specialist in risk mitigation on the floor
- Supported management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws.
- Experience maintaining confidentiality in matters involving security and/or personnel issues in the workplace
Seasonal Process Assistant
Amazon Fulfillment Center-PHX6
Phoenix, AZ
03.2017 - 12.2018
- Monitor and address any delays of items for customer shipments to ensure a good Customer experience.
- Responded to advanced issues with a professional and relationship-focused approach.
- Planned and prepared workflow schedules, delegating tasks to associates.
- Engaged and motivated associates to meet and exceed rates, bring high energy on the floor and remove applicable barriers.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Mutendi High School
Zimbabwe, Masvingo2006
Information Technology
Comptia A+
Skills
- Safety oriented
- Excellent Communication
- Results-oriented
- Critical thinking
- Facilitating New Hire Training
- Experience with OSHA regulations
- Microsoft Office Suite
- Security procedures knowledge
- Technical Problem Solving
- Knowledge in Lenel - System Administration
Certification
- Lean-Six-Sigma-Yellow-Belt.
- DOT Hazardous Materials Training part 1, 2 and 3 (KNET)
- Resource Conservation and Recovery Act (RCRA) Training (KNET)
- AMZN: Security > Introduction to Incident Management (KNET)
- Introduction to Incident Command System, ICS-100 (FEMA)
- GSO: Case Management System Training (AMER)
- GSO: Video Review, Video Evidence, Job Aid (KNET)
Timeline
Inbound Warehouse Associate
Amazon HOU6
02.2024 - Current
Protective Services Officer
Amazon GSOC
03.2020 - 09.2022
Ambassador/ Safety Associate
Amazon Tus1
01.2019 - 03.2020
Seasonal Process Assistant
Amazon Fulfillment Center-PHX6
03.2017 - 12.2018
High School Diploma -
Mutendi High School
Information Technology
Comptia A+
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