Edward Mason
Dover,OH
Summary
Proven Maintenance Coordinator at Kleen Test Products, adept in facility maintenance and employee safety training, significantly reduced maintenance costs and enhanced plant reliability. Skilled in asset management and fostering interdepartmental communication, I excel in creating efficient, safe work environments and improving operational outcomes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Maintenance Coordinator
Kleen Test Products
04.2020 - Current
- Enhanced communication between departments, facilitating prompt responses to maintenance requests and reducing delays in repairs.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Maintained detailed records of all maintenance activities performed, allowing for effective tracking of progress over time.
- Tracked maintenance activity using CMMS software to confirm compliance with industry requirements.
- Assisted upper management in developing long-term strategies for improving overall plant reliability by providing input based on past experiences.
- Provided safety education and technical training to maintenance crew to establish equipment repair standards.
- Reduced maintenance costs through thorough analysis of repair needs and prioritization of tasks.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
Bar Manager
2B LLC
09.2016 - 03.2020
- Closed out cash register and prepared cashier report at close of business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Increased revenue with creative marketing initiatives and promotional events.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
Athletic Director
Tuscarawas Central Catholic
08.2014 - 09.2016
- Arranged transportation for athletes to participate in away games, tournaments and other events.
- Ordered equipment for all sports and kept meticulous records on athletic equipment inventory.
- Maintained accurate records of athlete eligibility requirements, ensuring compliance with state regulations at all times.
- Oversaw coach salaries, pay rates and all other program budget aspects.
- Managed budgets effectively, ensuring appropriate allocation of resources for all teams and programs.
- Mentored coaches on best practices in leadership, communication, and sportsmanship to enhance their skills and impact on athletes.
- Organized successful sporting events such as tournaments, meets, and league games that showcased athletes'' talents and achievements.
- Championed the importance of sportsmanship, ethical behavior, and personal responsibility both on and off the field, setting a strong example for athletes to follow.
- Boosted fundraising efforts for athletic department through targeted campaigns and community partnerships.
- Evaluated coaches'' performances annually using clear criteria aligned with department goals.
- Created a sense of unity among diverse teams by organizing joint activities that encouraged collaboration.
Customer Service Representative
Department Of The Treasury, Internal Revenue Service
05.2011 - 10.2012
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Bachelor of Arts - Human Resources Management
Malone University
Canton, OH09.2008
Skills
- Scheduling Coordination
- Asset Management
- Facility Maintenance
- Maintaining facilities
- Work Order Management
- Technical knowledge
- Health and safety compliance
- Lockout and tagout procedures
- Computerized Maintenance Management
- Employee Safety Training
- OSHA Compliance
- Billing and Accounting Support
Affiliations
- Springvale Health Centers
Additional Information
I am beginning my sixth year of serving on the Board of Directors for Springvale Health Centers serving Tuscarawas and Carroll Counties. I currently serve as the Vice Chairman.
Timeline
Maintenance Coordinator
Kleen Test Products
04.2020 - Current
Bar Manager
2B LLC
09.2016 - 03.2020
Athletic Director
Tuscarawas Central Catholic
08.2014 - 09.2016
Customer Service Representative
Department Of The Treasury, Internal Revenue Service
05.2011 - 10.2012
Bachelor of Arts - Human Resources Management
Malone University
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