Edward Mayhew
Braintree,Ma
Summary
Resourceful Facilities Maintenance Supervisor recognized for high productivity and efficient completion of tasks. Skilled in preventative maintenance strategies, energy management systems, and safety protocols. Excel in communication, leadership, and problem-solving to ensure smooth facility operations. Committed to maintaining the optimal function and appearance of facilities, I am a detail-oriented professional with strong technical skills and the ability to learn concepts quickly. I am an organized, independent worker with strong time-management skills, and problem-solving skills. I can function at a high level in a wide variety of settings.
Overview
44
44
years of professional experience
Work History
Facilities Maintenance Supervisor / Program Coordinator III
Massachusetts Department of Public Health
Jamaica Plain, Ma
08.2023 - Current
- Company Overview: Bureau of Infectious Disease and Laboratory Sciences
- Due to the situation that I was put in on August 20, 2023, I was given a new title and promoted to PCIII for the jobs I’m doing.
- Conducted routine inspections to ensure operational safety of facility systems.
- Investigated customer complaints related to facilities conditions or service issues.
- Coordinated with outside contractors for major repair or renovation projects as needed.
- Supervised the installation, repair, and upkeep of buildings and grounds.
- Delegated work to staff, setting priorities and goals.
- Facilitated communication between management team members regarding ongoing maintenance projects.
- Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
- Coordinated efficient maintenance schedules to keep systems running at peak levels.
- Responded quickly to emergency situations such as flooding or power outages.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delivered positive reinforcement and constructive criticism for employee work efforts.
- Planned and scheduled regular cleaning services for common areas within the facility.
- Ensured that preventive maintenance was performed on all facility equipment and machinery in a timely manner.
- Responded quickly to emergency situations involving facility infrastructure or equipment malfunctions.
- Oversaw workforce schedules and allocated resources in order to achieve project goals.
- Reported project progress, site problems and labor status to supervisors.
- Managed the daily activities of assigned personnel including scheduling work assignments, providing training, resolving conflicts, and evaluating performance.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
- Recognized by management for providing exceptional customer service.
Institutional Maintenance Foreman
Massachusetts Department of Public Health
Jamaica Plain, Ma
03.2022 - Current
- Company Overview: Bureau of Infectious Disease and Laboratory Sciences
- Assists the Director of Facilities with ensuring that all facilities are structurally sound, mechanically operational, electrically efficient, and safe by planning and scheduling daily and weekly maintenance activities.
- Oversees general maintenance mechanics performing emergency and routine facility and system upkeep.
- Assures completion of assigned maintenance and repair tasks by monitoring work progress, inspecting work performance, and providing corrections of any deficiencies as necessary, redirecting work efforts to meet critical and/or necessary work requirements, and recommending the use of additional departmental personnel or contract personnel (as appropriate) to meet assigned completion targets.
- Assures that mechanical maintenance personnel have the equipment and supplies necessary to perform mechanical services by monitoring the use of supplies and materials, estimating future material usage, requisitioning those supplies and equipment, and distributing supplies, materials, and equipment as required; recommends replacement items or related equipment needs.
- Promotes preventive maintenance as a strategy in maintaining campus electrical, mechanical, control, and plumbing systems by assisting in the development and monitoring of preventive maintenance programs, keeping accurate records on all equipment, indicating all repairs/breakdowns, required and performed maintenance, performing spot checks of equipment to determine their working condition, and performing and/or directing periodic cleaning and servicing of tools and test equipment.
- Assists the Director of Facilities with ensuring that contract mechanical maintenance services meet specified results and/or work orders, thus minimizing future operational problems by observing (spot-checking) the work performed.
- Reduces the likelihood of a significant disruption of mechanical services (i.e., heating, cooling, plumbing, electricity), and assures around-the-clock responsiveness to mechanical failures or emergency situations. Provides 24/7 on-call support for facility operations.
- Fosters a work environment promoting knowledge, respect, and skill development for engaging diverse cultures and backgrounds.
- Optimized maintenance operations using CAMIS.
- Authorized time entries in Oracle mass.
- Bureau of Infectious Disease and Laboratory Sciences
Sargent DPH Police Dept.
Massachusetts Department of Public Health
Jamaica Plain, Ma
02.2012 - 03.2022
- Company Overview: Department of Public Health, Shattuck Hospital.
- Experience working with persons from different ethnic, cultural, or economic backgrounds.
- Knowledge of the types and symptoms of mental and/or emotional disorders.
- Maintain liaison with state police, local, and federal law enforcement agencies through the chain of command.
- Maintain accurate documentation of all investigations, inspections, inquiries, and other safety/security occurrences through law enforcement standards and practices.
- Maintain a daily police log.
- Use and maintain a computer-based information and reporting system.
- Prepare accurate and concise incident/accident reports, consistent with DPH reporting requirements and the campus Police reporting system.
- Completes the required mandatory classes offered by the Massachusetts State Police Compliance Unit.
- Conduct investigations, or as directed by supervisors.
- Assists the judicial system by the issuance of court papers.
- Report noteworthy events in a manner consistent with DPH Critical Communications policy, site/facility.
- Patrol the building and grounds at routine intervals by foot and vehicle to detect and prevent criminal activity.
- Maintain order among visitors, clients, and employees.
- Issues keys, photo identification passes, and maintains access control.
- Operate and monitor CCTV electronic security systems, along with fire detection systems.
- Administrative notification policies and procedures, in accordance with directives to notify the Director of Security and/or his or her designee.
- Trained in de-escalation techniques.
- First Responder.
- Trained in hand cuffs
- Trained in PT-24 baton.
- Trained in CPR.
- Trained in non-lethal restraining techniques.
- Verified and approved officers' timesheets with precision.
- COVID-19 practices and protocols for containment during transports entering the facility, as well as unit to unit and facility to facility.
Owner
E.L.M. Constr.
Hanover, Ma
05.1993 - 01.2012
- Designed detailed project plans.
- All concrete work, as well as framing, to finish the product managed all jobs and worked directly with customers.
- Managed property maintenance and tenant lease agreements.
- Operated equipment and machinery according to safety guidelines.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed inventory and supplies to ensure materials were available when needed.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Prepared staff work schedules and assigned team members to specific duties.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
Assistant Operations Manager
Interco Parts Corp.
Hauppauge, N.Y.
06.1990 - 05.1993
- I worked with customers and the company to resolve problems.
- Managed all customer accounts, moneys, warehouse, shipping/receiving, and delivery personnel; set up delivery routes.
- Dealt with all customer and company issues daily.
- Sent to N.J. To find $100,000 in lost inventory, I did so.
- Successfully developed client relationships, driver’s routes, which resulted in increased regional sales in R.I. $250,000
- Communicated clear action plans to optimize results and successfully execute operational activities.
- Conducted regular meetings with staff members to discuss performance issues or concerns.
- Addressed customer inquiries promptly and effectively resolved any complaints or disputes.
- Recruited, hired, trained, evaluated, and supervised staff members.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained accurate records of financial transactions and employee data.
- Mitigated business risks by working closely with staff members and assessing performance.
- Prepared staff work schedules and assigned team members to specific duties.
- Coordinated logistical activities such as transportation scheduling or material handling services.
- Monitored daily operations for compliance with quality standards and safety regulations.
- Coached employees to work together to carry out daily functions and meet service objectives.
- Formed and sustained strategic relationships with clients.
- Resolved customer complaints promptly and professionally.
Superintendent
Ronex Corp
Norwood, Ma
05.1988 - 06.1990
- I handled all aspects of renting, as well as all public relations for commercial and residential properties.
- Oversaw property upkeep and performed repairs as needed.
- Oversaw leases, vendor agreements, and collections from commercial and residential properties.
- Recommended improvement in work methods and techniques to correct maintenance deficiencies.
- Delegated work to staff, setting priorities and goals.
- Reported project progress, site problems and labor status to supervisors.
- Oversaw daily work of team using knowledge of local and national building codes for construction areas.
- Adhered strictly to company policies and procedures while overseeing operations at the site.
- Developed and maintained strong customer-focused relationships with stakeholders.
Hotel Superintendent
Kimballs by the Sea
Cohasset, Ma
02.1984 - 05.1988
- Ensured operational efficiency of hotel by maintaining electric system and plumbing.
- Handled upkeep and maintenance for various hotel apparatuses.
- Maintained premises including pool and grounds.
- Transported prominent individuals to scheduled destinations.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed inventory and supplies to ensure materials were available when needed.
Foreman
Vinning & Fletcher Roofing
Marshfield, Ma
06.1983 - 02.1984
- Supervised roofing teams on various construction projects.
- Conducted company estimates, managed five-person crew, interacted with public on all job aspects.
- Delegated work to staff, setting priorities and goals.
- Managed sites by focusing on safety, operations and productivity.
- Delegated duties to employees based on skillset.
- Obtained specifications and directed work for construction crews.
- Planned and managed manpower and resource requirements to support project activities.
- Trained new employees on company policies and procedures.
- Established expectations and motivated crews to consistently meet or beat goals.
- Inspected tools, materials, and equipment to ensure quality standards were met.
- Communicated with employees to demonstrate high standards and mitigate issues.
Subcontractor (Framing)
Vesco Construction Co.
Plymouth, Ma
03.1981 - 06.1983
- (Subcontractor) dba Edward L. Mayhew Constr. Co.
- Created uniquely crafted housing structures throughout Massachusetts.
- Constructed residential condominiums on Cape Cod.
- Ensured compliance with all local, state, and federal regulations pertaining to construction projects.
- Reviewed blueprints and drawings to determine level of assistance required to complete projects.
- Conducted quality control inspections to uphold high standards of workmanship.
- Established relationships with local suppliers in order to obtain competitive pricing on materials needed for projects.
- Negotiated and managed change orders, ensuring all modifications were documented, approved, and implemented correctly.
- Inspected job sites for quality control purposes.
- Adapted project plans and strategies in response to unforeseen challenges or changes in scope.
- Estimated costs for projects and delivered bids to general contractors.
- Conducted regular site visits at various locations throughout the duration of construction projects in order to monitor progress.
- Inspected work site following each shift and removed debris to keep area clean.
- Followed safety protocols to avoid job site accidents and damage to property.
Education
Diploma -
Marshfield High School
Marshfield, Ma01-1983
Some College (No Degree) - Liberal Arts
Massasoit Community Collage
Brockton, MaCertificate - Tractor Trailer driving
N.E.T.T.S.
Quincy, MaSkills
- Detail-oriented
- Issue resolution
- Excellent quantitative skills
- Outstanding interpersonal skills
- Critical thinker
- Planning and coordinating
- Team leadership
- Excellent communication skills
- Quick learner
- Well-organized
- Professional demeanor
- Verbal communication skills
- Organizational planning
- Team leadership skills
- Preventive maintenance
- Team building
- Conflict resolution
- Customer service
- Time management
- Problem solving
- Job site management
- Decision-making
- Interpersonal skills
- Project coordination
- Assignment delegation
- Analytical and critical thinking
- Time management abilities
- Sanitization
- Repair techniques
- Customer relations
- Attention to detail
- Adaptability and flexibility
- Stress tolerance
- Task prioritization
- Elevator maintenance
- Computerized maintenance management
- Excellent communication
- Tools and equipment maintenance
- Employee motivation
- Maintenance planning
- Coordinate work
- Reliability
- Train workers
- Cross-functional collaboration
- Operational efficiency
- Skilled maintenance and repair
- Multitasking and prioritization
Career Focus
Resourceful Facilities Maintenance Supervisor recognized for high productivity and efficient completion of tasks. Skilled in preventative maintenance strategies, energy management systems, and safety protocols. Excel in communication, leadership, and problem-solving to ensure smooth facility operations. Committed to maintaining the optimal function and appearance of facilities, I am a detail-oriented professional with strong technical skills and the ability to learn concepts quickly. I am an organized, independent worker with strong time-management skills, and problem-solving skills. I can function at a high level in a wide variety of settings.
Accomplishments
Department of Public Health PERFRMANCE RECOGNITION AWARD 2023
State Public Health Laboratory Renovation Leadership Team (BIDLS)
Affiliations
Vice President South Shore Antique Auto Club Inc. (SSAAC)
Nov 2010 - Nov 2012
Active member of Antique Automobile Club of America (AACA)
Active member of Bay State Antique Auto Club (BAAC)
Active member Modal A Restoration Club
Timeline
Facilities Maintenance Supervisor / Program Coordinator III
Massachusetts Department of Public Health
08.2023 - Current
Institutional Maintenance Foreman
Massachusetts Department of Public Health
03.2022 - Current
Sargent DPH Police Dept.
Massachusetts Department of Public Health
02.2012 - 03.2022
Owner
E.L.M. Constr.
05.1993 - 01.2012
Assistant Operations Manager
Interco Parts Corp.
06.1990 - 05.1993
Superintendent
Ronex Corp
05.1988 - 06.1990
Hotel Superintendent
Kimballs by the Sea
02.1984 - 05.1988
Foreman
Vinning & Fletcher Roofing
06.1983 - 02.1984
Subcontractor (Framing)
Vesco Construction Co.
03.1981 - 06.1983
Diploma -
Marshfield High School
Some College (No Degree) - Liberal Arts
Massasoit Community Collage
Certificate - Tractor Trailer driving
N.E.T.T.S.
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