Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edward Mayo

Addison

Summary

Dedicated and detail-oriented professional with strong skills in customer service, mechanical equipment operation, and conflict resolution. Known for resolving customer complaints effectively with integrity and professionalism, ensuring high levels of customer satisfaction and retention. Committed to being a motivated team player who actively contributes to the success of company goals.

Overview

7
7
years of professional experience

Work History

Cabin Service Agent

Unifi Aviation
09.2024 - Current

Cleaning and servicing of aircraft interiors, including cabin, cockpit, galleys, and lavatories. Helps prepare the cabin for customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys, and lavatories. Checking, handling, assembling, removing, and installing passenger service cabin furnishings and supplies according to list specifications and cleaning must be highly detailed and specific to ensure all areas are completely free of dirt, debris, marks, fingerprints, etc. Assist Ramp agents when Cabin Cleaning is complete.

Mechanical Technician

Prestige Maintenance USA
08.2024 - Current

Primarily be responsible for performing preventative maintenance and repairs on a variety of commercial cleaning equipment, including floor scrubbers, vacuum cleaners, carpet extractors, and other janitorial machinery, ensuring their optimal functionality and compliance with safety standards.

My key job duties may include:

  • Preventative maintenance: Regularly inspecting, cleaning, and lubricating cleaning equipment according to manufacturer guidelines to prevent breakdowns.
  • Troubleshooting and repairs: Diagnosing mechanical issues with cleaning equipment, replacing worn parts, fixing electrical problems, and performing necessary repairs.
  • Fluid checks and replacements: Monitoring and changing fluids like oil, coolant, and battery fluid as needed.
  • Battery maintenance: Checking battery levels, cleaning battery terminals, and replacing batteries when necessary.


Maintenance Technician

Haeco
02.2023 - 11.2023
  • What a maintenance technician is responsible for is to ensure the proper functioning and upkeep of machinery, equipment, and facilities within an organization
  • Key responsibilities may include inspecting and troubleshooting equipment, conducting regular maintenance tasks, repairing or replacing faulty components, and performing preventive maintenance to avoid breakdowns
  • They often work with a variety of tools, follow safety protocols, and may collaborate with other team members to address maintenance issues
  • Additionally, maintenance technicians may keep records of maintenance activities, order necessary parts, and contribute to overall efficiency and reliability of equipment and systems

Customer Service Associate

Lowes Home Improvment
10.2021 - 01.2022
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service
  • Addressed inquiries, resolved customer issues and managed customer relations
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines

Lumber Associate

Lowes Home Improvment
10.2021 - 01.2022
  • Maneuvered heavy loads around the job sites with materials handling equipment and forklifts
  • Learned lumber products and manufacturer differences to give customers sound advice on building materials
  • Organized lumber according to its size and type based off the company and regulatory policies
  • Operated saws, forklifts and wood splitters
  • Oversaw lumber yard cleanliness and maintenance and organized stacks of wood

Cashier

Wingstop
02.2018 - 09.2021
  • Completed daily recovery tasks to keep areas clean and neat
  • Trained new team members in cash register operation, and customer services
  • Learned roles of other departments to provide coverage and keep store operational
  • Answered customer questions, and concerns about food items
  • Processed refunds for worn, damaged and broken merchandise
  • Directed cleaning, trash removal and sanitation procedures to keep kitchen and register area organized

Pet Sitter

Family Members
05.2018 - 07.2021
  • Developed long-term relationships with clients and bonded with animals through regular contact
  • Interacted with and walked dogs frequently
  • Noted unusual behavior with dogs and contacted owners immediately regarding health-related issues
  • Disposed of animal waste and droppings and cleaned if necessary

Education

2nd year - Mechanic

Aviation Institute of Maintenance
Irving, TX
12.2024

High School Diploma -

North Springs Charter High School
Atlanta, GA
05.2020

Skills

  • Multitasking and Prioritization
  • Time Management
  • Calm and Professional Under Pressure
  • Team-Oriented and Cooperative
  • Customer Service
  • Regulatory Compliance
  • Creative Problem Solving
  • Package Handler
  • Order and Refund Processing
  • Operates mechanical equipment
  • Service technician experience
  • Cash register
  • Merchandising
  • Cash handling
  • Training & development
  • Pet Sitting
  • Materials Handling
  • Pallet Jack

Timeline

Cabin Service Agent

Unifi Aviation
09.2024 - Current

Mechanical Technician

Prestige Maintenance USA
08.2024 - Current

Maintenance Technician

Haeco
02.2023 - 11.2023

Customer Service Associate

Lowes Home Improvment
10.2021 - 01.2022

Lumber Associate

Lowes Home Improvment
10.2021 - 01.2022

Pet Sitter

Family Members
05.2018 - 07.2021

Cashier

Wingstop
02.2018 - 09.2021

High School Diploma -

North Springs Charter High School

2nd year - Mechanic

Aviation Institute of Maintenance
Edward Mayo