Edward Mayorga

Hourly Leader (Manager)

Bolay Restaurant

Gainesville

07.2021 - 03.2025

Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Resolved conflicts between employees in a timely manner.
Acted as a liaison between upper management and staff, facilitating open communication.
Kept areas clean, neat, and inspection-ready to comply with product guidelines.
Oversaw quality control to identify inconsistencies and malfunctions.
Determined consumer needs to provide products and services appealing to larger market.
Assessed company operations for compliance with safety standards.
Identified training needs for staff members and developed appropriate programs.
Analyzed data to make decisions related to personnel management.
Examined completed work to detect defects and verify conformance to specifications.
Complied with company policies, objectives and communication goals.
Coached and mentored individuals on professional development goals.
Fostered a positive and motivating work environment, leading to an increase in team morale.
Monitored employee productivity to provide constructive feedback and coaching.
Developed and implemented strategies to improve team performance and productivity.
Supported operations across multiple locations—including Gainesville (UF and Butler Plaza), West Boca, North Boca, South Boca, and Hollywood—while collaborating with corporate teams to successfully open new stores.
Maintained a 20–30 hour workweek while attending high school and college, demonstrating strong time management, commitment, and multitasking abilities.