Overview
Work History
Education
Skills
Timeline
Edward Mccormick

Edward Mccormick

Parkville,MD

Overview

14
14
years of professional experience

Work History

Warehouse Delivery Driver

Dollar General Stores
Parkville, MD
08.2019 - Current
  • Followed all applicable traffic laws when operating company vehicles.
  • Ensured that all orders were accurately filled and loaded onto the truck according to customer specifications.
  • Resolved customer complaints promptly in a professional manner.

Desktop Software Support

AARP Foundation
Washington, DC
08.2014 - 12.2019
  • Researched and implemented innovative approaches to improve customer experience with software products.
  • Provided technical support to customers by troubleshooting and resolving software related issues.
  • Developed and maintained customer relationships, ensuring customer satisfaction with product usage and performance.
  • Applied effective time management techniques to meet tight deadlines.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Skilled at working independently and collaboratively in a team environment.

Warehouse Delivery Driver

Sleep Number Corporation
Jessup, Maryland
03.2010 - 10.2015
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Verified accuracy of all deliveries against order forms.

Education

Associate of Science - Information Technology

Computer Learning Centers , Laurel, Md
06-2000

Bachelor of Arts -

Morgan State University, Baltimore, MD
05-1996

Skills

  • Defensive Driving
  • GPS Navigation
  • Loading and unloading
  • Pallet Jack Operation
  • Route Planning
  • Safe Driving Practices
  • Heavy Lifting
  • Warehouse Safety
  • Shipping and receiving
  • Order Picking

Timeline

Warehouse Delivery Driver - Dollar General Stores
08.2019 - Current
Desktop Software Support - AARP Foundation
08.2014 - 12.2019
Warehouse Delivery Driver - Sleep Number Corporation
03.2010 - 10.2015
Computer Learning Centers - Associate of Science, Information Technology
Morgan State University - Bachelor of Arts,

Similar Profiles

CREATE PROFILE
Edward Mccormick