Edward McQuarters Sr.

• Develop and implement comprehensive case management plans to address client needs and goals.
• Coordinate services with over 20 agencies, community-based organizations, and healthcare professionals to provide valuable benefits to clients.
• Assist clients in navigating housing, legal services, and public benefits to gain access to valuable resources.
• Monitor clients' progress and track client services to provide crisis interventions.

• Developed and implemented reinforcement systems to encourage positive behaviors.
• Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
• Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.

• Follow all company safety policies and procedures and protect all company assets.
• Warmly greeted patients and visitors and made each feel welcome.

● Interface with vendors such as body shops, dealerships, and insurance agents.

● Coordinated and integrated service delivery for Outreach Team.

● Participated in all crisis interventions.

● Identified opportunities to improve care and recommend methods to implement improvement initiatives.

• Supervised day-to-day operations to meet performance, quality, and service expectations.

● Conducted staff meetings when necessary and prepared weekly schedules for vocational outings.

● Attended Individual Habilitation Plans (I.H.P) meetings when necessary.

• Planned and scheduled general maintenance, major repairs, and remodeling projects.
• Managed operations, maintenance, and improvement of property.
• Managed and scheduled contract workers who completed building maintenance and upgrades.
• Collected rent, deposits, and payments from 8 tenants.

• Logged and filed incident reports, detailing significant occurrences during assigned shifts.
• Promoted and sustained organic leadership by maintaining positive peer-leader relationships and supporting goals of each resident.
• Observed and documented resident progress, reporting recorded metrics to house manager.
• Aided residents in completing daily routines of care and activities.