Edward Melnik
Spring Grove,PA
Summary
Friendly and reliable person who likes working on Computers. Experienced in troubleshooting and fixing machines and computers of different types. Fast learning and willing to learn new things about computers.
Overview
3
3
years of professional experience
Work History
Slot Technician
Hollywood Casino York
York, PA
11.2023 - Current
- Kept up-to-date on changing technologies relevant to electronic gaming devices by attending trainings or seminars.
- Conducted troubleshooting of all gaming equipment to diagnose problems and take corrective action.
- Utilized diagnostic tools to identify faults in electrical circuits or wiring within a slot machine's cabinet.
- Rebuilt, overhauled, adjusted, and calibrated slot machines and gaming equipment.
- Monitored and maintained the performance of all gaming systems to ensure optimal operation.
- Replaced defective components such as printers, power supplies, touch screens, monitors and other related hardware.
- Tested newly installed games to verify that they function correctly before releasing them into production.
- Reprogrammed slot machine software as needed using specialized tools and programming languages.
- Ensured compliance with local laws and regulations regarding the installation, repair and maintenance of casino gaming equipment.
- Resolved slot machine tilts and coin jams.
- Analyzed technical manuals to determine appropriate solutions for common problems encountered during game play.
- Identified and attended to potential malfunctions to optimize operations and potential revenue.
- Inspected equipment to maintain proper working conditions.
- Troubleshot and repaired improperly functioning slot machines to maintain proper working order.
- Identified malfunctions in slot machines and provided necessary repairs.
- Performed preventive maintenance on slot machines, including cleaning and lubricating parts.
- Cleaned and maintained slot machines and equipment to minimize downtime.
- Maintained clean, safe and hazard-free environment for staff and guests.
- Planned and completed group projects, working smoothly with others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
CREW MEMBER
RC Theatres
Hanover
06.2022 - Current
- Handled customer complaints in a professional and courteous manner
- Placed orders into POS systems and handled cash and credit transactions
- Followed all safety and security procedures to reduce risks
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints
- Provided exceptional customer service by anticipating customer needs and responding promptly to their requests or concerns
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Identified and properly disposed of spoiled and expired food items to promote food safety and prevent cross-contamination
- Cross-trained in multiple positions within the store as needed
- Inspected product quality on a regular basis, reporting any discrepancies immediately
- Recommended menu items according to customer preferences and dietary restrictions
- Completed all store opening and closing procedures
- Cleaned and sanitized store restroom areas and stalls
- Strictly adhered to all sanitization protocols to maintain a safe environment for staff and customers alike
- Planned ahead for potential problems that may arise during shift
- Organized and stored ingredients according to schematics and expiration dates
- Processed payments accurately and efficiently using the point-of-sale system
- Followed health department regulations for handling food products properly
- Coordinated with other crew members to complete assigned tasks quickly and effectively
- Maintained knowledge of store menus to advertise promotions and limited-time offers
- Prepared food items following established recipes and safety guidelines
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Trained new employees regarding company policies and food preparation procedures
- Provided customer feedback to management
- Processed customer refunds and exchanges
- Addressed customer complaints by remaking dishes and administering refunds
- Maintained detailed records of sales transactions for accurate accounting purposes
- Operated kitchen equipment safely according to standard operating procedures
- Maintained an organized work area to ensure efficient operations
- Restocked shelves with merchandise throughout shift
- Adhered to company policies and procedures while completing daily tasks.
CREW MEMBER
Burger King
York
07.2021 - 05.2022
- Placed orders into POS systems and handled cash and credit transactions
- Handled customer complaints in a professional and courteous manner
- Followed all safety and security procedures to reduce risks
- Provided customer feedback to management
- Planned ahead for potential problems that may arise during shift
- Assisted in unloading stock from delivery trucks and stocking shelves accordingly
- Restocked shelves with merchandise throughout shift
- Cross-trained in multiple positions within the store as needed
- Followed health department regulations for handling food products properly
- Adhered to company policies and procedures while completing daily tasks
- Completed all store opening and closing procedures
- Coordinated with other crew members to complete assigned tasks quickly and effectively
- Strictly adhered to all sanitization protocols to maintain a safe environment for staff and customers alike
- Conducted periodic audits of cash registers to ensure accuracy
- Addressed customer complaints by remaking dishes and administering refunds
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Memorized food and drink recipes to prepare orders with speed and accuracy
- Cleared and bussed tables and mopped lobby floors during closing times
- Organized and stored ingredients according to schematics and expiration dates
- Prepared food items following established recipes and safety guidelines
- Processed payments accurately and efficiently using the point-of-sale system
- Maintained detailed records of sales transactions for accurate accounting purposes
- Organized storage areas for maximum efficiency of inventory control systems
- Inspected product quality on a regular basis, reporting any discrepancies immediately
- Utilized problem-solving skills when resolving conflicts among team members or customers
- Recommended menu items according to customer preferences and dietary restrictions
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints
- Identified and properly disposed of spoiled and expired food items to promote food safety and prevent cross-contamination
- Cleaned and sanitized store restroom areas and stalls
- Provided exceptional customer service by anticipating customer needs and responding promptly to their requests or concerns
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Washed and sanitized plates and utensils for continued use
- Trained new employees regarding company policies and food preparation procedures
- Maintained knowledge of store menus to advertise promotions and limited-time offers
- Maintained an organized work area to ensure efficient operations
- Packaged and labeled to-go and delivery orders for pickup
- Operated kitchen equipment safely according to standard operating procedures.
Education
High School Diploma -
Spring Grove Area High School
06.2023
Skills
- Company Standards
- Time Management
- Cash Handling
- Verbal and Written Communication
- Willingness to Learn
- Team Contribution
- Workplace Efficiency
- Training and Motivation
- Equipment Troubleshooting and Maintenance
- Safety
- Maintenance and Repair
- Team Collaboration
- Technical Support
- Currency Exchange
- Machine Removal
- Machine Maintenance
- Equipment Troubleshooting
Languages
Russian (Conversational)
References
References available upon request
Timeline
Slot Technician
Hollywood Casino York
11.2023 - Current
CREW MEMBER
RC Theatres
06.2022 - Current
CREW MEMBER
Burger King
07.2021 - 05.2022
High School Diploma -
Spring Grove Area High School
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