Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Edward Merrick

Slidell,LA

Summary

Dedicated and motivated IT professional seeking a challenging position utilizing technical skills and customer support expertise.

Overview

15
15
years of professional experience

Work History

Engineering Tech L3

LEIDOS
05.2022 - Current
  • Cisco IOS/NXOS switches and router configuration and troubleshooting
  • Engineer the consolidation and migration of Core LAN and Datacenter networks to new locations in collaboration of the other departments
  • Firewall management and troubleshooting with Fortinet Fortigate firewalls
  • Manage wireless networks on Cisco 3504 WLC and 9130AX access points
  • Engineer network switch and data center upgrades and updates
  • Vulnerability remediation on network hardware.
  • Collaborated cross-functionally with diverse teams to achieve shared objectives in a timely manner.

Telecommunications Mechanic II

SAIC
06.2018 - 05.2022
  • Cisco switch and router configuration and maintenance
  • Troubleshoot customer network problems
  • Manage data center networks working closely with local and agency system administrators
  • Installation and upgrade of new management servers
  • Fortinet firewall management and troubleshooting
  • Manage wireless networks
  • Engineer network upgrades and updates as well as vulnerability mitigation.

Network Technician

EMCO Technologies
06.2014 - 06.2018
  • Cisco switch and router configuration and maintenance
  • Improved network reliability by troubleshooting and resolving hardware and software issues.
  • Cisco firewall management
  • Manage wireless networks
  • Enhanced system performance by conducting regular network maintenance and updates.

Vessel IT Analyst

Hornbeck Offshore
01.2013 - 06.2014
  • Run and terminate cabling on vessels
  • Install Cisco network equipment and wireless on new and existing vessels
  • Install and configure servers and workstations
  • Troubleshoot satellite internet access on the ship or remotely when at sea
  • Configure Security camera systems and backup.

IT Support Specialist

SMG Louisiana Superdome
01.2009 - 01.2013
  • Created help desk tickets, troubleshot and resolved desktop issues.
  • Work with security system cameras and card readers
  • Ran and terminated cat6 and fiber optic cables
  • Configure and install client computers
  • Install and repair HP and Xerox Phaser printers
  • Maintain Centerplate server and clients
  • Add users to Centerplate AD server and configure permissions.

Education

Associates Degree - Computer Networking Technologies

Herzing University
Kenner, LA
09.2003

Skills

  • Windows 10
  • Cisco IOS, Fortinet FortiOS
  • Cat5/6 copper cabling and fiber optic cabling
  • Network configuration
  • Network Troubleshooting
  • Wireless Networking
  • IP Addressing
  • Problem-solving abilities
  • Cisco routers & Switches, Fortinet Firewalls, and wireless technologies
  • TCP/IP, DNS
  • Proficient with Microsoft Office
  • Hardware troubleshooting

Awards

  • 2016, NASA Group Honors Award, Virtualization of the NSSC Data Center. We migrated our primary servers to VXRail and moved to an independent DMZ
  • 2024, NASA Group Honors Award, Consolidating NASA Shared Services with Stennis Space Center. Moving SSC management to NSSC building and providing access to the SSC users to their network. Consolidate data center to a new data center.

Timeline

Engineering Tech L3

LEIDOS
05.2022 - Current

Telecommunications Mechanic II

SAIC
06.2018 - 05.2022

Network Technician

EMCO Technologies
06.2014 - 06.2018

Vessel IT Analyst

Hornbeck Offshore
01.2013 - 06.2014

IT Support Specialist

SMG Louisiana Superdome
01.2009 - 01.2013

Associates Degree - Computer Networking Technologies

Herzing University

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Edward Merrick