Edward Mikkelson
Aurora,CO
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
10
10
years of professional experience
Work History
Lead Supervisor
Aramark
03.2023 - Current
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Established team priorities, maintained schedules and monitored performance.
- Streamlined inventory management processes, reducing waste and improving overall cost-efficiency within the department.
- Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
- Facilitated seamless transitions during organizational changes, minimizing disruption to ongoing projects and team performance.
- Led production management as senior supervisory member by offering technical support and guidance to less experienced managers.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Ensured smooth daily operations by addressing unforeseen challenges promptly and proactively.
- Implemented regular performance reviews, providing constructive feedback and setting achievable goals for improvement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Solicited customer feedback to identify and improve on areas of weakness.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Educated workers about proper safety procedures to prevent accidents and injuries.
- Safeguarded compliance with corporate policies, industry regulations, and safety guidelines across all supervised functions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Achieved results by working with staff to meet established targets.
- Evaluated employee performance and coached and trained to improve weak areas.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Demonstrated leadership skills in managing projects from concept to completion.
Security Supervisor
Securitas Security Services USA
08.2017 - 04.2021
- Evaluated security systems and procedures to identify areas for improvement.
- Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
- Implemented proactive strategies like undercover surveillance actions resulting in early detection and prevention of potential security risks.
- Recorded incident reports with detailed accounts of occurrences.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
Manager of Operations
Checkers Auto Parts/ O'Riellys
02.2014 - 11.2015
- Mentored junior team members in their career progression pathing endeavors towards managerial roles within the company structure framework.
- Partnered with vendors and suppliers to effectively manage and budget.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Education
BBA - Management
Community Collage of Aurora
Aurora, CO05.2009
Skills
- Policy Enforcement
- Complex Problem-Solving
- Team Management
- Adaptability and Flexibility
- Inventory Control
- Performance reviewing
- Customer Service
- Problem-solving aptitude
- Cost Control
- Preventive Maintenance
- Team Development
- Data Analytics
- Problem-solving abilities
- Performance Evaluations
- Staff Development
- Goal-Oriented
- Waste Reduction
Languages
asl
Native or Bilingual
Timeline
Lead Supervisor
Aramark
03.2023 - Current
Security Supervisor
Securitas Security Services USA
08.2017 - 04.2021
Manager of Operations
Checkers Auto Parts/ O'Riellys
02.2014 - 11.2015
BBA - Management
Community Collage of Aurora