Summary
Overview
Work History
Education
Skills
Timeline
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Edward Mix

Worcester,MASSACHUSETTS

Summary

Well-versed in keeping an orderly and clean shop for maximum efficiency. Skilled in testing, diagnosing and fixing issues with diesel equipment and vehicles. Excellent communication, organizational and prioritization skills. Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Outgoing supervisor with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.

Overview

36
36
years of professional experience

Work History

Operations Supervisor

Ryder Truck Rental
08.2018 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.

Technician In Charge (T.I.C.)

Ryder System Inc
10.2005 - 08.2018
  • Maintained accurate records in the organization's system using SMO, FIS, APS, Outlook.
  • Trained all diesel technicians and provided extensive mentoring that improved morale and efficiency in the department.
  • Completed preventative maintenance on set schedules.
  • Diagnosed problems with All types of Trucks and equipment by applying technical knowledge and troubleshooting skills.
  • Collaborated with Rental and Service Departmants to ensure smooth work flow and efficient organization operations.
  • Tracked income, labor and expenses via SMO, SMS, Outlook, spreadsheets, and generated weekly reports.
  • Completed warranty services and submitted required paperwork.
  • Met production goals by maintaining cost effective levels of spare parts inventory.
  • Prepared and administered preventative maintenance work orders.
  • Maintained documentation for areas such as orders, activities, schedules and employee performance.
  • Requisitioned new supplies and equipment.
  • Supported technicians in equipment maintenance and repair.
  • Maintained compliance with company standards to perform all maintenance activities.

Maintenance Supervisor

Overnite Tranportation Company
10.1988 - 08.2005
  • Monitored priorities and liaised between maintenance team and management.
  • Managed daily workloads by planning and scheduling assignments and projects.
  • Ensured proper analysis and troubleshooting of electrical, hydraulic, plc and pneumatic systems - maintaining top levels of efficiency and safety.
  • Employed best maintenance and safety practices with minimal complaints, incidents or lost-time accidents.
  • Supervised 8 employees by coaching on daily duties and delegating tasks.
  • Supervised daily operations, including employee performance, preventive maintenance and safety.
  • Paid close attention to guidelines, specifications and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Prepared and presented detailed reports to upper management in addition to keeping detailed records of equipment, work orders and system upgrades.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
     

Education

Generator Repair Technician,

United States Army
1988

High School Diploma -

Holly High School
Holly, MI
1983

Skills

  • Preventive maintenance
  • Chassis understanding
  • Performing repairs
  • Diagnostic skills
  • Managing fleet vehicles
  • Overhauling engines
  • Computer proficient
  • Inventory control practices
  • Works well independently
  • Strong team player
  • Forklift and HAZMAT certified
  • Troubleshooting expert
  • HVAC experience
  • Certified HVAC Technician
  • Supervisory experience
  • Schematic diagram interpretation
  • Good multitasker
  • Strong written and verbal communication skills
  • Employee performance reviews
  • Operations Management
  • Performance monitoring
  • Task Delegation
  • Staff Supervision
  • Team Training
  • Safety oversight
  • Customer Relations
  • Employee Development
  • Customer relationship development
  • Management
  • Compliance Management
  • Quality Assurance
  • Delegation
  • Team Leadership
  • Employee Supervision
  • Customer Service
  • Decision-Making
  • Coaching and Mentoring
  • Workflow Planning
  • Inventory Management
  • Scheduling
  • Handling Complaints
  • Documentation and Recordkeeping
  • Payroll and budgeting
  • Teamwork and Collaboration
  • Administration and Operations

Timeline

Operations Supervisor

Ryder Truck Rental
08.2018 - Current

Technician In Charge (T.I.C.)

Ryder System Inc
10.2005 - 08.2018

Maintenance Supervisor

Overnite Tranportation Company
10.1988 - 08.2005

Generator Repair Technician,

United States Army

High School Diploma -

Holly High School

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Edward Mix