Edward Morgan
Midlothian
Summary
Experienced security leader recognized for strong emergency response and risk management capabilities. Adept at managing personnel and fostering client relationships, with a proven track record of effective incident resolution and compliance adherence.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Armed Screnner
LISD (Lewisville School District)
Lewisville
07.2025 - Current
- Provide a high visibility presence to deter violence on the campuses.
- Use the appropriate level of force to stop or eliminate physical, deadly threats.
- Maintain the security of the campus via routine checks of external entrances.
Account Manager
Allied Universal Security Services
Irving
04.2019 - 07.2025
- Oversee day-to-day operations of security services for assigned accounts, ensuring compliance with quality standards and contractual obligations.
- Manage staffing, including hiring, training, scheduling, and performance evaluations for the security officers.
- Collaborate with clients to develop and implement security strategies that meet both operational and financial goals.
- Conduct regular site audits to ensure compliance with client expectations, security protocols, and industry standards.
- Lead after-hours emergency response as needed, ensuring swift resolution of security incidents.
- Supervised daily security officers, providing leadership in training, performance management, and conflict resolution.
- Enhanced client relationships by addressing concerns, providing proactive communication and ensuring customer satisfaction.
- Maintained strict adherence to security procedures and safety regulations, improving overall site performance by 15%
- Handled escalated security issues with a focus on rapid resolution and minimal disruption.
Store Manager
Starbucks
Los Angeles
05.2004 - 10.2009
- Fostered a collaborative work environment that led to a 20% increase in team performance and customer satisfaction scores.
- Directed store operations to enhance quality customer service, improve team performance, and streamline operational efficiency.
- Managed inventory control and employee training while ensuring compliance with company policies and safety standards.
Education
Primary Leadertship Course
Fort Bragg, NC02-1990
High School Diploma -
LA Trade Tech
Los AngelesSkills
- Threat assessment
- Emergency response
- Security compliance
- Risk management
- Incident reporting
- Customer relationship management
Certification
- CCW-Texas State issued
- PPO (Personal Protection Officer) Level 4- Texas State issued
- Commissioned Security Officer- Texas State issued
- GLOA Commissioned Security Officer
Timeline
Armed Screnner
LISD (Lewisville School District)
07.2025 - Current
Account Manager
Allied Universal Security Services
04.2019 - 07.2025
Store Manager
Starbucks
05.2004 - 10.2009
Primary Leadertship Course
High School Diploma -
LA Trade Tech