Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Edward Moss

Iowa City,IA

Summary

Dependable professional with a track record of utilizing strong critical thinking, problem-solving, and organizational skills. A highly effective communicator and team player experienced in cash register operations and customer service. Consistently goes the extra mile to provide exceptional guest service and foster loyalty.

Overview

2
2
years of professional experience

Work History

Crew Leader

Kona Ice
Tinley Park, IL
05.2023 - Current
  • Trained new hires on job duties, safety protocols, and company policies.
  • Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
  • Performed general maintenance on tools and equipment used by the crew.
  • Inspected cleanliness, organization and safety of job sites after every shift.

Crew Member

Future Stars Baseball Academy
Mokena, IL
08.2022 - 05.2023
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Resolved customer complaints in a professional manner.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Took orders from patrons and input selections into store computer system.

Education

Accounting

University of Iowa
Iowa City, IA
05-2027

High School Diploma -

Victor J Andrew
Tinley Park, IL
05-2023

Skills

  • Customer Engagement
  • Proficient in Microsoft Word
  • Data Analysis with Excel
  • Social Media
  • Verbal and written communication
  • Workplace Efficiency

Affiliations

  • Member of the National Retail Federation at University of Iowa

Accomplishments

  • Recieved Honor Roll throughout all my years of high school

Timeline

Crew Leader

Kona Ice
05.2023 - Current

Crew Member

Future Stars Baseball Academy
08.2022 - 05.2023

Accounting

University of Iowa

High School Diploma -

Victor J Andrew

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Edward Moss