Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Rehabilitation Aide
UPMC Rehabilitation Institute
Pittsburgh, PA
08.2020 - Current
Performed range of motion exercises with patients to increase their flexibility and strength.
Helped transport frail or disabled patients to different treatment areas.
Inspected physical therapy equipment for damage and arranged for repair.
Processed billing documents and daily reports to support administrative procedures.
Recorded body measurements and fit patients for braces, slings and crutches.
Contributed to a positive work environment by providing encouragement and emotional support to patients.
Assisted with gait training and supported patient safety in cases of total loss of balance.
Applied hot and cold packs according to therapist directions.
Maintained therapy spaces and equipment in top condition by cleaning, sanitizing and inspecting for damages.
Assisted patients with removing clothing and supportive devices before appointments.
Cleaned therapy equipment following each appointment to achieve sanitary regulations.
Provided physical support to individuals with limited mobility during transfers and ambulation.
Encouraged clients to participate in recreational activities to improve their social skills.
Communicated regularly with other members of the healthcare team regarding patient care needs.
Completed day-to-day duties accurately and efficiently.
Understood and followed oral and written directions.
EDI Coordinator
Vision Benefits of America
Pittsburgh, PA
06.2015 - 12.2019
Facilitated communication between internal teams and external customers regarding status updates on pending orders.
Generated, analyzed and filed daily reports
Monitored daily incoming, outgoing transmissions from, to trading partners using FTP protocols or value added networks.
Managed customer relationships by providing timely responses to inquiries regarding their orders.
Developed and strengthened business partner and customer relationships.
Completed day-to-day duties accurately and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Enrollment Specialist
UPMC Health Plan
Pittsburgh, PA
01.2013 - 05.2015
Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
Organized files and updated customer information
Remained focused for lengthy periods to accurately perform work with adequate speed.
Validated customer information, such as addresses and contact numbers.
Transferred data from hard copies to digital databases, organizing information in new formats.