Music
Edward Mullis
Mount Orab,OH
Summary
Motivated individual with strong work ethic and ability to work independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
10
10
years of professional experience
Work History
Logistics Coordinator
Total Quality Logistics Inc.
09.2021 - 09.2024
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
Sales Specialist
Lowes
06.2020 - 06.2021
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Provided first-rate service to all customers and potential customers.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Lawn and Garden Associate
Lowes
06.2019 - 07.2019
- Helped customers choose optimal trees, shrubs and flowers based on current needs
- Created special clearance racks to move older, out-of-season and less attractive plants quickly
- Sought out customers to help and offered immediate assistance with locating items and making selections
Appliance Sales Associate
Lowes
08.2018 - 06.2019
- Tracked, reported and re-ordered products to support floor and department needs
- Worked with members of other units to support cohesive shopping experiences
- Supported supervisory staff in administrative duties, including touching base with customers to keep them up to date of information coming in concerning their order and informing customers coming into the store about promotions going on through the department
Customer Service Associate
Lowes
08.2017 - 08.2018
- Managed customer relations and customer service through daily communication and interaction
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Conferred with customers about concerns with products or services to resolve problems and drive sales
Cashier
Lowes
08.2016 - 08.2017
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Checked prices for customers and processed items sold by scanning barcodes
Cart Associate
Lowes
04.2016 - 08.2016
- Loaded and unloaded items to move between storage shelves and vehicles
- Worked closely with teammates to coordinate tasks and support safety
- Transported materials with carts, dollies and other moving equipment based on load size
Sporting Goods Associate
Walmart
02.2015 - 04.2016
- Maintained organized checkout area and swept floors and emptied trash cans
- Listened to customer needs and desires to identify and recommend optimal products
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
Warehouse Associate
Smyth Automotive Parts Plus
08.2014 - 02.2015
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
- Kept warehouse clean and organized to maximize team efficiency and productivity
- Prepared orders for shipment by systematically picking, packing and labeling merchandise
Education
High School Diploma -
Glen Este High School
Cincinnati, OH2014
High School Diploma -
Great Oaks Career Campuses
Cincinnati, OH2014
Skills
- Loss prevention
- Product and service sales
- Sales expertise
- Merchandising expertise
- Warehouse environment safety
- Box lifting
- Loading and unloading
- Forklift truck operations
- Store opening and closing
- Cash register operation
- Customer service
- Organization
- Problem Resolution
- Operational Improvement
- Supervision
Additional Information
References:
Justin Crockett
Phone#:1-513-602-1855
Member of leadership
Katie Haberman
Phone#: 1-414-554-5410
Member of leadership
Joseph Belote
Phone#1-901-489-2990
Member of the sales department
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Art
History
Reading
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureWork from home optionHealthcare benefitsPaid sick leave401k match4-day work weekPersonal development programsPaid time offCareer advancementLanguages
English
Native or Bilingual
Timeline
Logistics Coordinator
Total Quality Logistics Inc.
09.2021 - 09.2024
Sales Specialist
Lowes
06.2020 - 06.2021
Lawn and Garden Associate
Lowes
06.2019 - 07.2019
Appliance Sales Associate
Lowes
08.2018 - 06.2019
Customer Service Associate
Lowes
08.2017 - 08.2018
Cashier
Lowes
08.2016 - 08.2017
Cart Associate
Lowes
04.2016 - 08.2016
Sporting Goods Associate
Walmart
02.2015 - 04.2016
Warehouse Associate
Smyth Automotive Parts Plus
08.2014 - 02.2015
High School Diploma -
Glen Este High School
High School Diploma -
Great Oaks Career Campuses
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