Overview
Work History
Education
Skills
Languages
Timeline
BusinessDevelopmentManager

Edward Murray

Galloway,NJ

Overview

26
26
years of professional experience

Work History

Stocker

Family Dollar
Galloway, NJ
07.2023 - 11.2023
  • Resolved or assisted in handling routine customer concerns within established guidelines.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Arranged merchandise in an attractive manner to promote sales.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Followed safety procedures when handling hazardous material or dangerous goods.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Ensured that all products were labeled properly before stocking the shelves.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Updated products with new pricing or temporary promotion signs to increase sales.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Organized storage areas for efficient use of space.
  • Monitored expiration dates of perishable items to ensure freshness.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Faced products on shelves and displays to meet company policies.
  • Stocked shelves with newly arrived products.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Lifted materials of varied weights on regular basis.
  • Provided customer service by answering questions about product location, price and availability.
  • Removed outdated products from shelves in accordance with company policy.
  • Maintained a neat, clean and orderly warehouse environment at all times.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Food Line Leader

A.C.R.M.
Atlantic City, NJ
02.2019 - 01.2020
  • Distributed food to service staff for prompt delivery to customers.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Ordered supplies when necessary to maintain adequate inventory levels.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Assisted in the development of menu items by providing creative ideas for presentation and flavor combinations.
  • Performed quality control checks throughout service times to guarantee consistent taste and presentation of dishes.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Ensured all food products were prepared according to health code regulations and safety guidelines.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Resolved customer complaints quickly and professionally while upholding company policies and procedures.
  • Ensured that all product was stored properly at appropriate temperatures prior to serving.
  • Collaborated with chefs on recipe development initiatives in order to create new dishes or enhance existing ones.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated with others to discuss new opportunities.
  • Maintained updated knowledge through continuing education and advanced training.
  • Understood and followed oral and written directions.
  • Maintained schedule of class assignments to meet deadlines.

Bossperson

Ruth Chris Steakhouse
Atlantic City, NJ
02.2017 - 12.2018
  • Maintained updated knowledge through continuing education and advanced training.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Understood and followed oral and written directions.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained schedule of class assignments to meet deadlines.
  • Planned and completed group projects, working smoothly with others.
  • Delivered products to customer locations on time.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.

Tree Worker

R.J.Esposito Tree Services
Galloway, NJ
06.2007 - 12.2015
  • Requisitioned supplies or equipment for cleaning and maintenance duties.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Inspected equipment before and after use to increase longevity and maximize safety.
  • Filled out job or shift report forms for supervisors.
  • Repaired storm damage by removing broken branches and trees from properties.
  • Performed general landscaping duties such as mulching beds, weeding gardens, when required.
  • Removed dead, damaged or diseased limbs from trees with hand saws and power saws.
  • Collected debris from trimmed and pruned trees to clean up work sites.
  • Performed stump grinding operations with heavy-duty machinery such as chippers and grinders.
  • Ensured compliance with all applicable laws, regulations and safety standards while working at heights or around hazardous materials.
  • Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
  • Maintained hand and power tools through proper operation, cleaning and maintenance.
  • Trimmed shrubs and bushes according to customer preferences using hedge trimmers or manual tools such as shears and loppers.
  • Responded quickly to emergency situations involving fallen branches or entire trees that posed a danger to people or property.
  • Maintained records of services performed and materials used in accordance with company policies.
  • Recognized by management for providing exceptional customer service.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Maintained updated knowledge through continuing education and advanced training.
  • Planned and completed group projects, working smoothly with others.
  • Maintained schedule of class assignments to meet deadlines.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked with cross-functional teams to achieve goals.
  • Achieved cost-savings by developing functional solutions to problems.
  • Delivered products to customer locations on time.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted with customer requests and answered questions to improve satisfaction.

Power Washer

Ultra Brite Power Wash
Northfield, NJ
08.2004 - 11.2006
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Communicated regularly with supervisor about progress on projects and any issues that may arise.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Worked around in-operation machinery and with disassembled machinery to remove build-up and restore surfaces to desired cleanliness.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Replaced broken parts on power washers when needed using hand tools such as screwdrivers and wrenches.
  • Helped homeowners with routine exterior cleaning as well as in-depth projects on patios, driveways and outdoor structures.
  • Used pressure washing techniques to clean surfaces of dirt, mold, mildew, and other debris.
  • Followed company uniform, performance and security policies with every job.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Moved furniture, equipment or supplies manually or with hand trucks.
  • Performed regular maintenance on power washer systems such as changing filters and oiling motors.
  • Operated a variety of power washing tools including wands, hoses, nozzles, pumps, and tanks.
  • Adhered to environmental regulations regarding disposal of wastewater generated by the machine.
  • Utilized protective gear such as goggles and gloves when working around hazardous material or chemicals.
  • Removed paint from walls using high-pressure water jets.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Kept business entrances clean, tidy and professional in appearance.
  • Adjusted water pressure settings according to the surface being cleaned or customer requirements.
  • Operated equipment safely to protect people and property from injury or damage.
  • Inspected work sites and equipment to identify hazards or immediate work required to complete assignments.
  • Inspected power washer system for proper operation prior to each job.
  • Dusted furniture, machines or equipment.
  • Cleaned and maintained power washer equipment.
  • Assisted customers in selecting appropriate cleaning agents for their needs.
  • Followed all safety protocols while operating the equipment in order to avoid accidents and injuries.
  • Kept accurate records of jobs completed including time spent, materials used.
  • Set up ladders to reach high windows, roofs and building features.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
  • Conducted safety checks before operating the machine to ensure its safe usage.
  • Maintained inventory of cleaning supplies for use with power washer.
  • Ensured all areas were left clean after completing a job by removing any debris created by the process.
  • Set up high-pressure pumps, vacuums and water-based systems to complete cleaning jobs.
  • Notified managers of repair needs or additions to building operating systems.
  • Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
  • Disassembled and cleaned equipment and individual components between jobs.
  • Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked with cross-functional teams to achieve goals.
  • Understood and followed oral and written directions.
  • Completed day-to-day duties accurately and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Laundry Departments

Trump Plaza Hotel and Casino
Atlantic City, NJ
04.1998 - 09.2003
  • Loaded carts with clean linen to transport to designated storage areas.
  • Transported laundry in carts and sorted dirty items by load type.
  • Assisted with additional housekeeping tasks during staffing shortages.
  • Examined and sorted articles needing to be cleaned into lots according to color, fabric and dirt content.
  • Transported washed items in carts to dryers, loading into dryers and setting drying time and temperature.
  • Loaded and unloaded washers and dryers, observing correct operating instructions.
  • Kept work area neat, clean and organized at all times.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained schedule of class assignments to meet deadlines.

Gas Pumper

Hess Gas Station
Atlantic City, NJ
04.2002 - 05.2003
  • Keep records of daily sales transactions and other relevant information.
  • Handle cash transactions accurately using a register or automated system.
  • Collaborated with coworkers to update safety practices and uphold effective safety behaviors.
  • Maintain cleanliness of the gas station, including washing windows and cleaning restrooms.
  • Receive payments from customers for gasoline purchases.
  • Operate gas pumps, including preparing and delivering customer receipts.
  • Advise customers on vehicle maintenance tips to help them save money.
  • Responded to emergency situations with calm, professionalism and skill to address and resolve issues and return pump function to ideal levels.
  • Greet customers upon arrival at the station and provide assistance when needed.
  • Inspect vehicles for fluid levels, tire pressure, and windshield wipers per company standards.
  • Ensure safety regulations are followed when handling hazardous materials such as gasoline and oil.
  • Train new employees on proper procedures for operating gas pumps.
  • Assist customers with car trouble such as jump-starting batteries or changing flat tires.
  • Identify any potential safety hazards in the store or on the premises.
  • Complete daily paperwork related to sales and inventory activities.
  • Provide customer service by answering questions about products and services offered at the station.
  • Paid close attention to operations schedules and timelines to achieve targets and maintain optimal productivity levels.
  • Recognized by management for providing exceptional customer service.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Bell Person

Napolitano Hotel & Casino
Santo Domingo , Dominican Republic
10.2000 - 10.2002
  • Greeted guests in a friendly and professional manner.
  • Assisted guests with their luggage, providing assistance to the guest room or other areas of the hotel as requested.
  • Provided concierge services such as restaurant recommendations and reservations, arranging transportation, scheduling tours.
  • Maintained cleanliness of lobby area and ensured that all furniture was arranged properly.
  • Operated elevator to transport guests to their designated floors efficiently and safely.
  • Ensured that all safety regulations were followed when transporting passengers on elevators.
  • Fulfilled special requests from guests such as additional linens or towels for rooms.
  • Performed daily inspections of all equipment used for guest service needs including wheelchairs and bell carts.
  • Stocked supplies in bell cart closets such as extra pillows, blankets, hangers.
  • Sorted mail for delivery to hotel rooms according to floor number.
  • Escorted VIP's upon arrival and departure from the hotel premises.
  • Offered assistance with various tasks related to guest check-in and check-out procedures.
  • Delivered messages promptly between departments when necessary.
  • Assisted with loading and unloading luggage onto shuttle buses for airport transfers.
  • Responded quickly to emergency situations by alerting appropriate personnel immediately.
  • Communicated effectively with team members in order to provide exceptional customer service.
  • Greeted visitors pleasantly upon arrival and offered immediate assistance.
  • Responded to guest concerns and requests and quickly handled issues.
  • Delivered newspapers, mail, faxes, messages and check-out invoices to guest rooms.
  • Greeted guests coming in and held doors open for people entering building.
  • Greeted guests at front lobby, directed to check-in and offered assistance with luggage.
  • Collaborated with other hotel employees by assisting with luggage and exchanging information with front desk staff.
  • Delivered packages, messages and other items to guest rooms.
  • Escorted travelers to and from guest rooms and assisted with luggage.
  • Provided advice to guests on transportation options near hotel.
  • Discussed guest issues with front desk manager to devise speedy resolutions.
  • Gathered information from front desk about important and upcoming guests.
  • Hailed taxis and arranged comfortable transportation for hotel guests.
  • Assisted guests with disabilities in safely maneuvering through lobby and accessing hotel rooms.
  • Offered guests details regarding hotel's amenities, local arts and culture, nightlife, dining options, attractions and museums.
  • Attached claim checks to bags to efficiently store and organize luggage.
  • Reported room or property issues to maintenance staff for repairs.
  • Picked up and dropped off heavy laundry bags for guests.
  • Utilized portable equipment to take luggage from guests and transport bags to hotel rooms.
  • Monitored area surrounding hotel and addressed potentially dangerous people and situations.
  • Explained how TV remote, heating/cooling, WiFi access and locks worked to hotel guests.
  • Completed baggage insurance forms.

Education

High School Diploma -

Atlantic City High School
Atlantic City, NJ
10-1995

Skills

  • Order Receiving
  • Merchandise Stocking
  • Merchandise Rotation
  • Price Checking

Languages

English
Professional
Spanish
Professional

Timeline

Stocker

Family Dollar
07.2023 - 11.2023

Food Line Leader

A.C.R.M.
02.2019 - 01.2020

Bossperson

Ruth Chris Steakhouse
02.2017 - 12.2018

Tree Worker

R.J.Esposito Tree Services
06.2007 - 12.2015

Power Washer

Ultra Brite Power Wash
08.2004 - 11.2006

Gas Pumper

Hess Gas Station
04.2002 - 05.2003

Bell Person

Napolitano Hotel & Casino
10.2000 - 10.2002

Laundry Departments

Trump Plaza Hotel and Casino
04.1998 - 09.2003

High School Diploma -

Atlantic City High School

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Edward Murray