Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edward Newlun

Jacksonville, FL 32257-8005

Summary

Dynamic leader with extensive experience in operations management at Lowe's Home Improvement. Proven track record in enhancing customer satisfaction and team performance through effective coaching and problem resolution. Skilled in P&L management and inventory control, driving efficiency and profitability while fostering a collaborative work environment.

Strong emphasis on developing people through interpersonal skills and fair HR practices.

Overview

2026
2026
years of professional experience

Work History

Front End Supervisor

Lowes Home Improvment
06.2024 - Current
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in 22 checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
  • Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
  • Promoted a safe working environment by enforcing safety guidelines among team members consistently.
  • Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.
  • Maximized sales opportunities by promoting in-store offers, credit card applications, and loyalty programs at the point of purchase.
  • Manage online orders for both in store pick up and deliveries.

General Manager

Coast Guard Exchange
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

Operations Manager

Bed Bath & Beyond
05.2003 - 10.2006

Operations Manager

Lowes Home Improvment
06.2001 - 05.2003

General Manager

Pizza Hut
06.1990 - 12.2001

Store Manager

McDonald's
07.1986 - 06.1990

Education

High School Diploma -

Danville High School
Danville, IL

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Effective leader
  • Time management
  • Training and coaching
  • Customer relations
  • Inventory control
  • Employee scheduling
  • Verbal and written communication
  • P&L management

Timeline

Front End Supervisor

Lowes Home Improvment
06.2024 - Current

Operations Manager

Bed Bath & Beyond
05.2003 - 10.2006

Operations Manager

Lowes Home Improvment
06.2001 - 05.2003

General Manager

Pizza Hut
06.1990 - 12.2001

Store Manager

McDonald's
07.1986 - 06.1990

General Manager

Coast Guard Exchange

High School Diploma -

Danville High School

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