Overview
Work History
Timeline
Summary
Skills
Work Availability
Education
Quote
Generic

Ed Nurse

Semmes,AL

Overview

24
24
years of professional experience

Work History

Owner/Operator

Nurses Touch LLC
07.2016 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Manager

Peaches And Clean Carpet Cleaning
01.2000 - 06.2016
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Upsold upholstery cleaning and carpet cleaning products to customers to boost revenue.
  • Operated steam cleaners to vacuum rugs and remove loosened dirt.
  • Operated extractor to remove excess suds and water from carpet and furniture.
  • Identified appropriate spotting agents to use on persistent stains.
  • Inspected cleaning sites to provide cost estimates to customers.
  • Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
  • Guided scrubbing machines over rug surfaces to loosen embedded dirt.
  • Applied rub chemical solutions with hand brushes to carpets and upholstery.
  • Cleaned home carpets, tile, grout, area rugs, mattresses and upholstery.
  • Performed specialty treatments on stains.
  • Operated in equipment safely and took care to watch out for children and pets.
  • Provided exceptional service for each customer to achieve complete satisfaction.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Maintained floor cleaning and waxing equipment.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Operated buffers and burnishers to clean and polish floors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

Timeline

Owner/Operator

Nurses Touch LLC
07.2016 - Current

Manager

Peaches And Clean Carpet Cleaning
01.2000 - 06.2016

High School Diploma -

Wp Davidson High School

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.

Skills

  • Defining Company Vision
  • Profit and Loss Analysis
  • Human Resource Management
  • Quality Management Systems
  • Adaptable and Flexible
  • Program Creation and Implementation
  • Management Team Leadership
  • Staff Management
  • Business Launch
  • Sales Leadership
  • Expectation Management
  • Customer Relations
  • Reducing Costs
  • Business Planning
  • Client Service
  • People and Culture
  • Operational Efficiency and Safety
  • Verbal and Written Communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education

High School Diploma -

Wp Davidson High School
Mobile, AL
05.1998

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

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