Edward Orsua

• Collected, modeled and analyzed data in order to make proactive adjustments to plans and meet all milestones.
• Collaborated with project developers, quality assurance team members and business analysts.
• Coordinated scheduled releases and updates.
• Adhered to internal release development guidelines and processes to mitigate liabilities and align with business goals.
• Responded to emergent issues in production releases to quickly iterate and remediate weaknesses in subsequent releases.
• Managed release validation through development, testing and production phases.
• Recruited subject matter experts to tackle advanced release deficits and unforeseen development obstacles hindering scheduled iterations.
• Set release management lifecycles according to internal business goals and ongoing development realities.
• Provided strategic plans to senior management for approval by internal stakeholders and aligned development teams.
• Oversaw deployment of operating system patches, security improvements and hardware compatibility updates.
• Communicated project updates to stakeholders at all levels.
• Partnered with project team members to identify and quickly address problems.
• Monitored and tracked project progress to support timely completion.
• Established and enforced project timelines and deadlines.
• Implemented best practices to drive quality IT project delivery.
• Coordinated with external vendors to deliver IT project components.
• Devised test plans to validate accuracy of IT projects.

• Managed day-to-day business operations.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
• Aligned branding initiatives and sales strategies with client goals.
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
• Electronic Components Wholesale.
• Earned "Preferred Supplier" status with exceptional customer service for 8 years.
• Safety excellence record. Electronic manufacturer material and safety standards compliance, OSHA, DOT, ADA, IS9000, etc. Excellent on-time delivery and RMA record.
• Develop, update, and share regular reports and metrics on DC performance on returns, delivery status, delivery issues, credit hold, and other admin activities. On-site inventory control expert.
• Coordinate and oversee all inventory procedures and systems including BIS, WMS, receiving, shipping, transfers and cycle count comparisons.
• Managed AR and AP, budgets, including responsibility for collections, overnight charges, end of day reporting, and account reconciliation.
• Determine pricing schedules and discount rates Collected market data to analyze growth and develop markets.
• Supervised scheduling for freight and package shipments and managed return and transfer procedures.
• Worked additional hours and shifts to meet tight deadlines during peak periods.
• Researched issues to address shipping errors and packaging mistakes.
• Established and maintained good relations with customers, vendors and transport companies.
• Managed vendor relationships to support supply chain and maintain product quality

• Manage all non-Pastoral business and services of the church.
• Concluded and past audit review on multi-million-dollar campaign to remodel parish with 112% pledge fulfillment.
• Installed parish applications to improve business office efficacy and staff productivity.
• Total donations up 20% year over year with online giving implemented in conjunction with redesigned website.
• HR, Finance, payroll, gift/donation management, maintenance/facility.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, operation efficacy, and coordination of people, councils, and resources.
• Spearheaded overhaul parish best practices to significantly increase staff retention rates and efficacy.

• Managed labor, inventory and overhead costs effectively to maintain business profitability.
• Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
• Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
• Put together realistic budgets based upon costs and fees for successfully operating business.
• In-home daily living assistance provider from 2 hours minimum tp 7x24 care. Calculated a fix fee and staffing tactic to comply with restrictive overtime issue for extended shifts or 24 hour care.
• Set strategic and tactical plans, staffed, and set procedural standards, metrics and implemented integrated home care applications for efficacy and productivity.
• Won many awards for 1st, 2nd and 3rd year growth from franchisor.
• Integrated web-based operational applications, Payroll and HR functions.
• Increased revenues from start up ($0) to over $500K annually and positioned to support unprecedented growth until external policy change undermined and depleted the workforce.

• Warehousing, Distribution, Traffic, Customs, Shipping and Receiving, FGI Inventory; Order Fulfillment, and Corporate Transportation and Physical Distribution Policies.
• Knowledge of materials, warehouse processes, quality control, costs control, and other methods for maximizing effective distribution and receiving of goods.
• Optimize relative costs and benefits of potential actions to choose most appropriate action and projects.
• Use relevant information and judgment ensuring processes comply with laws, regulations, or standards.
• Peak performance assessment and developmental of up to 120 person staff, coaching, mentoring, help others to improve and achieve their utmost capabilities, knowledge and skills.
• Communicate information and ideas effectively so others understand and execute with consistent quality, Work effectively with figures, amounts such as discounts, interest, commission proportions, percentages with concepts and resources for basic business math.
• Communication Presentations audiences at all levels from CEOs to entry level positions as team leader of multimillion-dollar projects creating and communicating mission statements, KPI's, goals and objectives, etc., to teams of business users, technology analysts and software engineers across multi-function disciplines.
• Project Managed many projects first as a Business Manager/Stakeholder and later as an IT Manager for many customer success initiated requirements (e.g., integrated EDI transactions for top 10 retailers for $2B revenue) and internal productivity gain automating tasks. The net affect of the projects enabled a staff of order entry and ship release personnel to become exception and issue resolution specialist allowing 3 years of 20% plus YOY order growth without adding personnel elevating the job from clerical level to exempt salary Account Managers.