Edward Parker

• Balance workloads and assign specific tasks to team members in order to accomplish objectives. Work closely with graphic designers making sure projects are completed. Create Trello cards with detailed information for documentation. Read emails coming through and assigning where needed.

Supervise imaging, quality control, transcripts and systems departments. Responsible for supporting a paperless document enrollment and financial system at the largest independent institution of higher education in the Southeast. Support various academic units and advisors throughout the university with software and web based paperless workflow, enrollment, document storage and retrieval system. Work with Office of Innovation and Information Technology on system related issues and support co-workers with all technical concerns. Handle all updates and changes to the departmental website. Assist university call center with any transcript related issues by speaking with students and providing solutions. Member of departmental search committees for open positions at the university.