Edward Parker

As a Module Manager, I was responsible for assuring that those members of the unit accomplished the assigned goals and tasks in a timely manner. There was approximately 30 persons that I am responsible to, to ensure that we did our best to meet and even exceed the stated goals of the organization.

• Assigned tasks to module staff, delegating work orders based on individual employee proficiencies.
• Encouraged participation in group projects fostering a collaborative learning environment and encouraging peer-to-peer interaction.
• Enhanced team performance by implementing effective communication strategies and clearly defined objectives.
• Led technical reviews to ensure quality and compliance with standards.
• Led professional development workshops for colleagues, sharing my knowledge on innovations and emerging trends in our field.
• Coordinated cross-module interaction such as transferring work on order to meet not just the Module goals, but the goals of the organization.

The Assistant Module Manager serves as the second in command to the Module Manager. We have approximately 80% of the Module Manager's duty. Have primary supervisory control over 1/2 of the staffs in the Module including, payroll, time and leave, and training.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Cross-trained existing employees to maximize team agility and performance.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.. Served as program expert for the technical staff

In this part-time job, I started as a cashier, ringing up orders and answering questions from our customers. I was promoted to the team lead/Bookkeeper position with additional responsibilities and duties.

• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Assisted customers by answering questions and fulfilling requests.
• Communicated with customers and team members to solve problems.
• Processed both cash and card purchases and returns.