Skilled Kitchen Manager knowledgeable about best practices, safe food handling and inventory management. Talented kitchen leader offer over 15 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Overview
23
23
years of professional experience
Work History
Kitchen Manager
Fire And Ice Restaurant
07.2017 - 02.2018
Handled cash accurately and prepared deposits.
Motivated, trained, and disciplined employees to maximize performance.
Resolved problems promptly to elevate customer approval.
Managed team schedule with eye for coverage needs and individual strengths.
Mentored and motivated team members to achieve challenging business goals.
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Analyzed customer feedback data to identify areas of improvement and develop solutions.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Checked and tested foods to verify quality and temperature.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Collaborated with other departments to coordinate meal service and special events, executing smooth operations.
Calculated prices of ingredients to monitor food costs and control expenses.
Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
Designed and maintained menus to offer variety of high quality and consistency of dishes.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Oversaw food preparation and monitored safety protocols.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Verified prepared food met standards for quality and quantity before serving to customers.
Motivated staff to perform at peak efficiency and quality.
Managed staff schedules and maintained adequate coverage for all shifts.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Implemented effective inventory control systems to reduce food spoilage and waste.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Maximized quality assurance by completing frequent line checks.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Purchased food and cultivated strong vendor relationships.
Coordinated with catering staff to deliver food services for special events and functions.
Developed unique events and special promotions to drive sales.
Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Assistant General Manager
Round Table Pizza, Inc
07.2016 - 06.2017
Handled cash accurately and prepared deposits.
Motivated, trained, and disciplined employees to maximize performance.
Resolved problems promptly to elevate customer approval.
Managed team schedule with eye for coverage needs and individual strengths.
Mentored and motivated team members to achieve challenging business goals.
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Analyzed customer feedback data to identify areas of improvement and develop solutions.
Developed and implemented policies and procedures to improve customer service and satisfaction.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Enforced quality assurance protocols to deliver ideal customer experiences.
Collaborated with other departments to establish productive and timely completion of projects.
Managed budget implementations, employee evaluations, and contract details.
Negotiated contracts with vendors to acquire competitive prices and quality products.
Trained new employees on proper protocols and customer service standards.
Interacted well with customers to build connections and nurture relationships.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Reported issues to higher management with great detail.
Managed purchasing, sales, marketing and customer account operations efficiently.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Mitigated business risks by working closely with staff members and assessing performance.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Reduced operational risks while organizing data to forecast performance trends.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Raised property accuracy and accountability by creating new automated tracking method.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Restaurant Manager
Carrows Restaurants Inc.
01.2012 - 09.2013
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Led and directed team members on effective methods, operations, and procedures.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Reconciled cash and credit card transactions to maintain accurate records.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Correctly calculated inventory and ordered appropriate supplies.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Assisted in development and implementation of new menus to offer variety and options to customers.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Managed staff schedules and maintained adequate coverage for all shifts.
Motivated staff to perform at peak efficiency and quality.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Oversaw food preparation and monitored safety protocols.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Verified prepared food met standards for quality and quantity before serving to customers.
Implemented effective inventory control systems to reduce food spoilage and waste.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Developed unique events and special promotions to drive sales.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Purchased food and cultivated strong vendor relationships.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Maximized quality assurance by completing frequent line checks.
Coordinated with catering staff to deliver food services for special events and functions.
Executive Chef
Guckenheimer Corporate Dining
01.2005 - 08.2011
Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
Planned promotional menu additions based on seasonal pricing and product availability.
Oversaw business operations, inventory control, and customer service for restaurant.
Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Generated employee schedules and work assignments and determined appropriate compensation rates.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Interacted with guests to obtain feedback on product quality and service levels.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Handled and stored food to eliminate illness and prevent cross-contamination.
Coordinated employee schedules and developed staff teams to boost productivity.
Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Modernized work processes to reduce guest wait times and boost daily output.
Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Developed new recipes and flavor combinations to enhance customer dining experience.
Monitored food production to verify quality and consistency.
Trained and managed kitchen personnel and supervised related culinary activity.
Worked closely with front-of-house staff to facilitate excellent customer service.
Utilized culinary techniques to create visually appealing dishes.
Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
Developed and remained accountable for safety, quality, consistency and adherence to standards.
Implemented food cost and waste reduction initiatives to save money.
Developed close relationships with suppliers to source best ingredients.
Modified recipes to accommodate dietary restrictions and allergies.
Participated in food tastings and taste tests.
Coordinated with team members to prepare orders on time.
Assisted with menu development and planning.
Set up and broke down kitchen for service.
Evaluated food products to verify freshness and quality.
Disciplined and dedicated to meeting high-quality standards.
Implemented successful cross-marketing strategies such as food and wine pairings.
Executive Chef-IBM
Bon Apptit Management
01.2004 - 01.2005
Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
Planned promotional menu additions based on seasonal pricing and product availability.
Oversaw business operations, inventory control, and customer service for restaurant.
Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Generated employee schedules and work assignments and determined appropriate compensation rates.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Interacted with guests to obtain feedback on product quality and service levels.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Coordinated employee schedules and developed staff teams to boost productivity.
Handled and stored food to eliminate illness and prevent cross-contamination.
Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Modernized work processes to reduce guest wait times and boost daily output.
Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Developed new recipes and flavor combinations to enhance customer dining experience.
Worked closely with front-of-house staff to facilitate excellent customer service.
Monitored food production to verify quality and consistency.
Trained and managed kitchen personnel and supervised related culinary activity.
Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
Developed and remained accountable for safety, quality, consistency and adherence to standards.
Utilized culinary techniques to create visually appealing dishes.
Implemented food cost and waste reduction initiatives to save money.
Developed close relationships with suppliers to source best ingredients.
Modified recipes to accommodate dietary restrictions and allergies.
Participated in food tastings and taste tests.
Coordinated with team members to prepare orders on time.
Assisted with menu development and planning.
Set up and broke down kitchen for service.
Evaluated food products to verify freshness and quality.
Disciplined and dedicated to meeting high-quality standards.
Implemented successful cross-marketing strategies such as food and wine pairings.
Executive Chef-San Mateo Expo Center
Sodexo Marriot
01.1999 - 01.2004
Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
Planned promotional menu additions based on seasonal pricing and product availability.
Oversaw business operations, inventory control, and customer service for restaurant.
Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Generated employee schedules and work assignments and determined appropriate compensation rates.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Interacted with guests to obtain feedback on product quality and service levels.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Handled and stored food to eliminate illness and prevent cross-contamination.
Coordinated employee schedules and developed staff teams to boost productivity.
Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Modernized work processes to reduce guest wait times and boost daily output.
Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Developed new recipes and flavor combinations to enhance customer dining experience.
Worked closely with front-of-house staff to facilitate excellent customer service.
Monitored food production to verify quality and consistency.
Trained and managed kitchen personnel and supervised related culinary activity.
Utilized culinary techniques to create visually appealing dishes.
Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
Developed and remained accountable for safety, quality, consistency and adherence to standards.
Implemented food cost and waste reduction initiatives to save money.
Developed close relationships with suppliers to source best ingredients.
Modified recipes to accommodate dietary restrictions and allergies.
Participated in food tastings and taste tests.
Coordinated with team members to prepare orders on time.
Assisted with menu development and planning.
Set up and broke down kitchen for service.
Evaluated food products to verify freshness and quality.
Implemented successful cross-marketing strategies such as food and wine pairings.
Disciplined and dedicated to meeting high-quality standards.