Summary
Work History
Education
Skills
Timeline
Generic
Edward  Pederson

Edward Pederson

Minnetonka,MN

Summary

Dynamic Pool Plaster Technician with a proven track record at Horizon Pools, excelling in meticulous plastering and concrete work. Renowned for exceptional customer service and attention to detail, I effectively troubleshoot equipment issues and enhance project timelines, ensuring high-quality results in both residential and commercial settings.

Work History

Pool Plaster Technician/Construction team lead

Horizon Pools
4444 Round Lake Rd W, Arden Hills, MN 55112
2018 - 2024

onalized from your experience. You can edit these in the next step.

  • Conducted routine maintenance and inspections on pool systems to ensure optimal functionality.
  • Manually make Plaster for new pools as well as bring old pools back to life making them look brand new again.
  • Demolition of old plaster in order to re-plaster pools.
  • Install new and matching old tile.
  • Find and fix leaks.
  • Troubleshooting equipment issues, enhancing response time for repairs.
  • Collaborated with team members to perform installations of pool components, improving project timelines.
  • Maintained inventory of supplies and tools, ensuring readiness for daily operations.
  • Concrete Demolition as well as new Concrete and finishing.
  • Pipe work.
  • Making sure the commercial or residential property is cleaned and presentable ar time of job completion.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Worked with diverse types of weather and ground conditions.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Sales Associate

Glenn Jones Ford Buick Gmc
Casa Grande, AZ
2012 - 2018
  • Drove sales growth through effective customer engagement and product knowledge.
  • Developed strong relationships with clients, enhancing customer loyalty and repeat business.
  • Collaborated with team members to optimize inventory management and merchandising strategies.
  • Conducted market research to identify trends and customer preferences for strategic selling initiatives.
  • Personally sold multiple millions of dollars of new and used vehicles as well as parts add ons and services to customers.

Education

High School Diploma -

Washburn High School
201 W 49th St, Minneapolis, MN 55419

Skills

Attention to detail

  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Power Tools and Equipment
  • Written/Verbal communication
  • Troubleshooting
  • Installation and repair
  • Maintenance and repairs
  • Quality control
  • Mechanical Knowledge
  • Preventive Maintenance
  • Equipment maintenance
  • Work Planning and Prioritization
  • Customer interaction
  • System troubleshooting
  • Heavy lifting
  • Repair services
  • Workload management
  • Deadline oriented
  • OSHA compliance
  • Safety Equipment
  • Relationship building
  • Performance improvement
  • Issue resolution
  • Complex Repairs
  • Production Assistance
  • User training
  • Project Support
  • Tool retrieval
  • Cost control
  • Residential construction
  • Drywalling
  • Commercial construction experience
  • Construction management
  • Roofing
  • Problem-solving
  • Job site cleanup
  • Loading and unloading
  • Critical thinking
  • Verbal and written communication
  • Equipment operation
  • Health and safety regulations

Customer service

Works Well Under Pressure

Multitasking and organization

Skills in residential as well as commercial concrete and plaster

Commercial and residential building and remodeling

Forklift , skid steer work as well as numerous other types of equipment (need certification)

Jack hammer

Demolition and reconstruction of parking structures

Hard worker

Very effective in learning and mastering new skills

Timeline

High School Diploma -

Washburn High School

Pool Plaster Technician/Construction team lead

Horizon Pools
2018 - 2024

Sales Associate

Glenn Jones Ford Buick Gmc
2012 - 2018
Edward Pederson