Edward Peguero

• Provide onsite IT support to students, families, and school personnel, maintaining consistent access to educational technology.

• Deliver hands-on training to staff on software tools, enhancing tech literacy and easing digital transitions.

• Troubleshoot hardware and network issues to ensure reliable learning environments.

• Handled a high volume of transportation inquiries from families, schools, and transportation stakeholders citywide.

• Ensured vendors documented and met performance expectations through GPS and attendance monitoring.

• Documented and reported student transportation incidents in line with compliance and policy standards.

• Educated schools and families on transportation policies to improve service access and understanding.

• Handled a high volume of transportation inquiries from families, schools, and transportation stakeholders citywide.

• Ensured vendors documented and met performance expectations through GPS and attendance monitoring.

• Documented and reported student transportation incidents in line with compliance and policy standards.

• Educated schools and families on transportation policies to improve service access and understanding.