Edward Potts
Tacoma,WA
Summary
Results-driven professional specializing in timely deliveries and effective time management. Proven ability to enhance clients' quality of life through emotional support and conflict resolution. Strong problem-solving skills lead to high customer satisfaction and safety assurance.
Overview
10
10
years of professional experience
Work History
Caregiver
Consumer Direct Care Network
02.2023 - Current
- Provided dressing guidance, grooming assistance, meal preparation, and timely medication reminders to support client well-being and independence.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed housekeeping, ran errands, managed laundry, and completed grocery shopping to ensure a clean and well-stocked environment.
Delivery Driver Ice/Pallet
Logistics Services LLC
SeaTac, Washington
01.2019 - 01.2023
- Delivered packages and pallets along designated routes to ensure timely service.
- Maintained accurate records of deliveries and pickups.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Lawn Care Technician
TruGreen Lawn Care
04.2018 - 10.2018
- Enhanced customer retention through effective communication with clients.
- Trained new team members on lawn care techniques, fostering knowledge transfer and team capability.
- Managed changing schedules and last-minute requests while maintaining a positive attitude.
Delivery Courier
Mygrant Glass Co
Fife, Washington
04.2016 - 03.2018
- Delivered glass products promptly and safely to various customer locations.
- Loaded and unloaded delivery vehicles with care to prevent damage.
- Maintained accurate records of deliveries and collected necessary signatures.
Education
Rainier Beach High School
Seattle, WASkills
- Customer satisfaction
- Issue resolution
- Problem solving
- Attention to detail
- Time management
- Task management
- Team collaboration
- Respectful communication
- Dependable and responsible
- Report writing
Timeline
Caregiver
Consumer Direct Care Network
02.2023 - Current
Delivery Driver Ice/Pallet
Logistics Services LLC
01.2019 - 01.2023
Lawn Care Technician
TruGreen Lawn Care
04.2018 - 10.2018
Delivery Courier
Mygrant Glass Co
04.2016 - 03.2018
Rainier Beach High School