Summary
Overview
Work History
Education
Skills
Military Service
Timeline
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Edward Powell

Stamford,CT

Summary

Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.

Overview

17
17
years of professional experience

Work History

Waste Management Specialist

Finocchio Bros Inc
Stamford, CT
07.2021 - Current
  • Collected and disposed of waste materials from residential and commercial areas in a timely and efficient manner
  • Operated waste collection vehicles, adhering to all safety regulations and traffic laws
  • Maintained cleanliness of assigned routes by sweeping streets, sidewalks, and alleys as necessary
  • Sorted recyclable materials from general waste, ensuring proper disposal according to recycling guidelines
  • Performed routine maintenance on waste collection equipment to ensure optimal functionality
  • Collaborated with team members to coordinate collection schedules and resolve any issues or concerns
  • Responded promptly to customer inquiries or complaints regarding waste collection services
  • Assisted in the implementation of new waste management procedures for improved efficiency
  • Ensured compliance with environmental regulations during the handling and disposal of hazardous materials
  • Successfully resolved 100% more customer complaints within a shorter timeframe through effective communication skills

Sales Associate

Lowe's Home Improvement
Norwalk, CT
10.2018 - 07.2021
  • Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
  • Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
  • Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
  • Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
  • Maintained a clean and organized work environment to enhance the shopping experience for customers
  • Effectively communicated promotions, discounts, and special offers to customers at the point of sale
  • Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
  • Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis

Shift Supervisor

Walmart
Norwalk, CT
02.2015 - 10.2019
  • Supervised and trained employees on using forklifts
  • Supervised a team of 50 retail sales associates, providing guidance and support to ensure exceptional customer service
  • Trained new hires on product knowledge, sales techniques, and company policies to enhance their performance and drive sales
  • Monitored inventory levels and collaborated with the purchasing department to ensure optimal stock availability for high-demand products
  • Resolved customer complaints or concerns promptly and professionally, maintaining a high level of customer satisfaction
  • Conducted regular performance evaluations for team members, recognizing top performers and providing constructive feedback for growth areas
  • Coordinated special events or promotions within the store to boost foot traffic and generate additional sales opportunities
  • Increased overall store profitability by implementing cost-saving measures such as optimizing staff scheduling and reducing inventory shrinkage
  • Mentored underperforming staff through coaching sessions focused on improving selling skills/product knowledge resulting in improved conversion rates
  • Managed cash handling procedures accurately, ensuring proper reconciliation at the end of each shift

Assistant Manager

The Home Depot
Norwalk, CT
09.2007 - 04.2015
  • Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
  • Developed employee schedules based on business needs while optimizing staffing levels during peak hours
  • Monitored employee performance through regular evaluations, providing constructive feedback for professional development
  • Ensured compliance with health & safety regulations by conducting regular inspections and implementing corrective actions when necessary
  • Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
  • Created training materials and conducted training sessions for new hires on company policies and procedures
  • Managed inventory levels, ensuring adequate stock availability while minimizing excess or obsolete items
  • Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team
  • Maintained a clean and organized work environment, adhering to sanitation guidelines for food safety compliance

Education

High school diploma -

J. M. Wright Technical High School
Stamford, CT
06.2001

Skills

  • Sales
  • Merchandising
  • Cash Handling
  • Sales Management
  • Assistant Manager Experience
  • Upselling
  • Organizational Skills
  • Supervising Experience
  • Store Management Experience

Military Service

United States Marine Corps, United States, E-4, 09/01/03, 09/01/07

Timeline

Waste Management Specialist

Finocchio Bros Inc
07.2021 - Current

Sales Associate

Lowe's Home Improvement
10.2018 - 07.2021

Shift Supervisor

Walmart
02.2015 - 10.2019

Assistant Manager

The Home Depot
09.2007 - 04.2015

High school diploma -

J. M. Wright Technical High School

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Edward Powell