Edward Ramos
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Barber
8 AXÉ BARBERSHOP
02.2022 - 08.2024
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Styled hair according to customer preferences.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
- Consistently received positive performance reviews from guests.
Barbershop Manager
LOS ALINEADOS BARBERIA BARBERSHOP
08.2019 - 01.2022
- Recruited skilled barbers to expand the range of services offered at the shop, attracting diverse clientele groups.
- Managed daily operations for a smooth barbershop experience and enhanced client retention.
- Evaluated market trends to stay competitive within the industry while offering innovative services tailored to client preferences.
- Increased customer satisfaction by implementing efficient scheduling and appointment systems.
- Maintained a clean, organized, and welcoming environment to attract new clients and retain loyal customers.
- Optimized appointment bookings through effective time management which resulted in reduced wait times for clients.
- Implemented marketing strategies to promote the barbershop''s services and increase foot traffic.
Mail Carrier
USPS, United States Postal Service
10.2003 - 06.2019
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
Education
Barber And Cosmetology
Institute Marugie
Caguas, PR05.2001
High School Diploma -
Colegio CEDI
Caguas, PR05.1998
Skills
- Quick Learner
- Team Collaboration
- Customer safety
- Verbal communication strength
- Advanced communication skills
- Cleaning and sanitation
- Work area sanitation
- Highly motivated self-starter
- Client consultation
- Strong leader
- Appointment Scheduling
- Equipment Maintenance
Languages
Spanish
Full Professional
Timeline
Barber
8 AXÉ BARBERSHOP
02.2022 - 08.2024
Barbershop Manager
LOS ALINEADOS BARBERIA BARBERSHOP
08.2019 - 01.2022
Mail Carrier
USPS, United States Postal Service
10.2003 - 06.2019
Barber And Cosmetology
Institute Marugie
High School Diploma -
Colegio CEDI
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