Resourceful and adaptable team member with experience in training and workflow optimization. Skilled in resolving customer inquiries and enhancing operational efficiency, driving high satisfaction levels in fast-paced environments.
Work History
UPS Store Clerk
3 Years 5 Months
UPS | 03.2023 - Current
Assisted in training new staff on operational procedures and safety protocols.
Implemented improved organization of merchandise displays to enhance customer experience.
Resolved customer inquiries and issues promptly, ensuring high satisfaction levels.
Coordinated with team members to optimize daily workflow and productivity.
Dunkin Employee
2 Years 1 Month
Dunkin' Donuts | 09.2021 - 10.2023
Thrived in dynamic environments to meet deadlines.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Electrical Engineering
University of Central Florida | Orlando, FL | 07-2028
Relevant Coursework: Computer Organization & Digital systems