Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Edward Rickmers

Edward Rickmers

Delta,Pa.

Summary

Supervisory and customer service professional with 30+ years’ experience interacting with the public. Highly qualified in service-based positions requiring an emphasis on customer satisfaction in a fast-paced environment. Strong team player and leader. A proven and verifiable record for utilizing strong technical and interpersonal skills to enhance organizational efficiency and profitability. Committed to quality performance with an ability to learn new procedures quickly.

Overview

35
35
years of professional experience

Work History

Environmental Assistant

Harford County Public Schools
12.2017 - Current
  • Ensure conformance with safe drinking water guidelines. Responds and assists during emergency situations including, but not limited to, inclement weather assignments, vandalism, and emergency repairs. Performs other work related duties as assigned.
  • Hold and maintain a Maryland Water and Wastewater Treatment Plant Operator’s License.
  • Inspects and monitors all school related facilities not routinely inspected, to evaluate for potential oversight issues, ensuring compliance with District and regulatory requirements regarding composition and quantity of discharges into the wastewater collection system; prepares court-admissible documentation of all inspection activities.
  • Schedules and prioritizes workload, sets compliance deadlines and determines appropriate sampling procedure.
  • Checks plans, specifications and documentation of schools and related buildings for conformance with District regulations and standards and federal pretreatment requirements; communicates requirements for pretreatment and monitoring equipment to the buildings and performs onsite inspections to ensure compliance with approved plans for pretreatment systems and monitoring stations.
  • Writes and makes revision to permits; prepares Permit Fact Sheets, effluent limitations, monitoring requirements, reporting requirements and special conditions.
  • Evaluates waste discharge application documentation; recommends proper control mechanisms; revises control mechanisms as needed to comply with changes in federal, state and local regulations.
  • Currently hold the following licenses: Water Sampler, Water Treatment 2, and Waste Water 3 - 10275

P & D Delivery Driver

R & L Carriers
07.2017 - 12.2017
  • Operated vehicle safely within DOT regulations that govern safe driving, hours of service, inspection, maintenance, and transportation of hazardous materials.
  • Transported self and/or freight continuously throughout the service center on non-forgiving surfaces.
  • Read and interpreted shipping labels.
  • Completed the various forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, overage/damage movement reports and exception forms.
  • Promptly and efficiently met customer pickup and delivery schedules.

Route Sales Representative

Utz Quality Foods
03.2017 - 07.2017
  • Developed loyal customer base and increased sales volume through personal attention to customer.
  • Performed sales and developed strategic marketing campaigns.
  • Conceived and implemented marketing plans to acquire market share within chosen markets.
  • Conducted sales and collections, oversaw budgets and forecasts, and researched market analysis.
  • Developed close and personal relationships with clients to ensure customer loyalty and retention.

Distribution Center Associate

Harford County Public Schools
02.2016 - 03.2017
  • Operated a food supply delivery vehicle and delivered and transferred supplies, mail, printed materials, books, and other items to various locations as required.
  • Operated various delivery vehicles according to a rotating schedule that included driving a courier van, a freezer cargo truck, and a cargo truck.
  • Loaded and unloaded supplies and materials using such equipment as a forklift truck, pallet truck, delivery truck, handcart, etc.
  • Performed specified logistical and supply operations such as picking, packing, inventorying, receiving, and distributing.
  • Cared for assigned vehicles and performed vehicle inspections.
  • Maintained records of materials received and dispersed.
  • Participated in the various duties associated with taking an annual inventory

Office Manager/Supervisor

Fritz Enterprises, Inc.
01.2008 - 07.2015
  • Supervised and maintained personnel and operations at multiple job sites.
  • Successfully reconciled monthly accounting and inventory reports.
  • Monitored and updated all safety procedures.
  • Performed office management duties to optimize efficient operation of daily procedures.
  • Ensured adherence to safety mandates.
  • Developed and maintained business relationships with vendors and subcontractors.
  • Excellent verbal and written communication skills.
  • Acquired and processed purchase orders daily.
  • Operated Heavy Equipment for 3 years such as Haul Truck 771D, Water Truck, D9 Bull Dozer, 980K Wheel Loader.
  • Continued to fill in on equipment when needed after transferring to office manager position.

Route Sales Representative

Naked Juice
01.2007 - 01.2008
  • Achieved consistently high client satisfaction ratings.
  • Accurately handled cash and deposits.
  • A highly dedicated professional with a track record for longevity and organizational loyalty in meeting day-to-day/year-to-year operational and sales objectives.
  • Developed and maintained accounts with mass merchandisers.
  • Formulated pricing policies on merchandise according to requirements for profitability of company operations
  • Skilled in attaining sales and profit objectives in competitive environments
  • Generated new accounts and built annual revenues

Route Sales Representative

Frito-Lay
01.2005 - 01.2007
  • Developed loyal customer base and increased sales volume through personal attention to customer.
  • Performed sales and developed strategic marketing campaigns
  • Conceived and implemented marketing plans to acquire market share within chosen markets
  • Conducted sales and collections, oversaw budgets and forecasts, and researched market analysis
  • Developed close and personal relationships with clients to ensure customer loyalty and retention

Customer Service Representative

Wegmans Food Market
01.2004 - 01.2005
  • Participated in receiving, check-in, and stocking of merchandise.
  • Prepared products for sale.
  • Updated and maintained existing client accounts.
  • Demonstrated new products, and trained clients in use and application of new products.
  • Established shipping and receiving procedures, which streamlined operations and increased efficiency
  • Designed booth and directed vendors in creation of display materials.
  • Oversaw booth set-up and merchandise display.
  • Oversaw staff of five sales associates, maintained schedules, performed evaluations, and conducted training.
  • Merchandised the store and developed unique presentations.

Receiving Clerk/Night Manager

Mars Super Markets Inc.
01.1990 - 01.2004
  • Forecasted sales, developed inventory models.
  • Identified sales trends and opportunities, coordinated special projects, and monitored retail productivity.
  • Developed policies and procedures that ensured consistency of quality and customer service.
  • Developed new procedures for productivity.
  • Implemented an effective sales plan.
  • Trained, developed and motivated staff.
  • Forecasted store sales.
  • Maintained budgetary controls, loss prevention, inventory control, and merchandising standards.
  • Established close client relationships.
  • Evaluated regional trends and product strategies, promoted new product.
  • Maintained client service and satisfaction, and monitored sales performance.
  • Highly regarded for consistently achieving superior sales results through leadership, planning, and effective implementations.
  • Directed the placement of monthly sales promotion displays.
  • Achieved consistently high client satisfaction ratings.
  • Developed marketing and sales strategy for new product release.
  • Skilled motivator with a proven ability to build leading sales teams that consistently achieve and exceed sales quotas.

Education

CDL A - undefined

DCS School of Driving, York, Pa
01.2016
  • Air Brake Endorsement
  • Hazmat Endorsement
  • Tanker Endorsement
  • Doubles-Triples Endorsement
  • Passenger Endorsement

H.S. Diploma - Electronics

Kenwood High School, Baltimore, Maryland
01.1990
Advanced courses in Math and Science. Major course of study and concentration in Electronics

Skills

  • Quality and Productivity Improvement
  • Oral Communication
  • Problem Solving
  • Leadership/Supervision
  • Public Relations
  • Procedure Development/Refinement
  • Conflict Resolution
  • Strategic Planning and Analysis

Accomplishments

  • Supervised rail and truck logistics.
  • Supervised operation of multiple areas of job site.
  • Resolved personnel issues and maintained all human resources records.
  • Trained and oriented all new hires.
  • Processed payroll for approximately 30 employees.
  • Responsible for issuing and processing purchase orders.
  • Reconciled monthly accounting reports.
  • Conducted weekly safety meetings.
  • Maintained all safety records including OSHA procedures, such as MSDS, lock out tag out procedures and PPE requirements.

Timeline

Environmental Assistant - Harford County Public Schools
12.2017 - Current
P & D Delivery Driver - R & L Carriers
07.2017 - 12.2017
Route Sales Representative - Utz Quality Foods
03.2017 - 07.2017
Distribution Center Associate - Harford County Public Schools
02.2016 - 03.2017
Office Manager/Supervisor - Fritz Enterprises, Inc.
01.2008 - 07.2015
Route Sales Representative - Naked Juice
01.2007 - 01.2008
Route Sales Representative - Frito-Lay
01.2005 - 01.2007
Customer Service Representative - Wegmans Food Market
01.2004 - 01.2005
Receiving Clerk/Night Manager - Mars Super Markets Inc.
01.1990 - 01.2004
DCS School of Driving - CDL A,
Kenwood High School - H.S. Diploma, Electronics