Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Edward Rodgers

Big Sandy,Texas

Summary

Upbeat, customer-focused Sales Associate with [Number] years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Detail-oriented Paint Sales Associate with strong knowledge of paint and related products to create outstanding paint department experience for customers. Specializes in color matching and paint selection to generates sales. Demonstrates excellent organizational and problem-solving skills in high-pressure situations and upholds merchandising and store cleanliness standards. Skillful Paint Associate with [Number] years of experience assisting customers in identifying and obtaining paint and related products and equipment in person and via telephone. Greeted customers, identified type and extent of project, assisted with product selection and processed payments. Adept product representative providing outstanding customer service through communication and product expertise. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

35
35
years of professional experience

Work History

Paint Associate

Sherwin Williams Co
Lancaster, TX
04.2016 - 06.2021
  • Maintained sales register free of trash and debris and kept paint selection fully stocked and properly displayed on store shelves.
  • Computed purchases and received and processed cash or credit payment.
  • Greeted customers to determine wants or needs.
  • Took orders via telephone, recording customer information and order specifications, processing credit card payments and preparing orders for in-store pick-up.
  • Checked incoming shipments against invoices for accuracy and completeness.
  • Informed callers and visitors of current store promotions, confirming availability of advertised products and identifying customers potentially interested in specials and sales.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Maintained current pricing information and informed customers of discounts and promotions to maximize customer spending and increase revenue.
  • Cleaned, organized, and maintained the paint department and supplies.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Provided advice on color selection based on customer preferences or existing décor elements in a room.
  • Prepared customer orders by operating paint mixers to blend products available in store, matching colors of samples provided by customers.
  • Recommended, selected and located merchandise based on customer desires.
  • Notified store managers of inventory shortages, reporting on current stock and participating in placing orders for additional merchandise when necessary.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Demonstrated knowledge of paint types, faux and decorative finishes, painting tools and adhesives, solvents and caulk to offer customized recommendations for customer projects.
  • Provided product knowledge to customers regarding types of paints, primers, stains, sealants, thinners.
  • Organized store by returning merchandise to proper areas and restocked displays.

Retail Store Associate

Valle Vista Home Center
Hemet, CA
01.2013 - 04.2016
  • Greeted customers, provided customer service and answered questions.
  • Placed special orders or called other stores to find desired items.
  • Described merchandise and explained use, operation and care.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Answered incoming calls from customers inquiring about products or services offered by the store.
  • Assisted with the placement of merchandise onto shelves according to plan-o-grams.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Greeted customers to determine wants or needs.
  • Recommended, selected and located merchandise based on customer desires.
  • Provided advice on product selection to customers based on their individual needs.
  • Unloaded trucks containing incoming shipments; matched purchase orders against invoices; stored goods appropriately in back room area.

Mail Sorter

Carlsbad USPS
Carlsbad, CA
07.1999 - 06.2000
  • Picked up outgoing mail from designated locations in a timely manner.
  • Sorted and placed materials or items on racks, shelves or bins for transport to recipient or destination.
  • Ensured compliance with postal regulations and procedures.
  • Organized work area regularly for efficient operation of tasks.
  • Assisted in loading and unloading of trucks when necessary.
  • Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
  • Separated mail to be transported to relay boxes along route for subsequent delivery.
  • Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.

Receiving Associate

Mervyns Dept
Temecula, CA
05.1986 - 08.1999
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
  • Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
  • Computed shipping, storage or demurrage charges using computer or price list.
  • Verified accuracy of shipping documents such as bills of lading, packing lists and invoices.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Ensured compliance with safety regulations while working in the receiving area.
  • Operated material handling equipment to move pallets of merchandise from receiving area to storage locations.
  • Stocked shelves with newly arrived inventory and removed outdated items.

Education

High School Diploma -

California Baptist University
Riverside, CA

Skills

  • Paint Mixing
  • Truck Unloading
  • Color Matching
  • Loss Prevention

References

References available upon request.

Timeline

Paint Associate

Sherwin Williams Co
04.2016 - 06.2021

Retail Store Associate

Valle Vista Home Center
01.2013 - 04.2016

Mail Sorter

Carlsbad USPS
07.1999 - 06.2000

Receiving Associate

Mervyns Dept
05.1986 - 08.1999

High School Diploma -

California Baptist University
Edward Rodgers