Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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Edward Salazar

San Antonio

Summary

Dynamic leader with a proven track record at Big Lots, adept in furniture merchandising and fostering team collaboration. Excelled in enhancing store operations and customer satisfaction, significantly contributing to sales growth. Skilled in problem-solving and effective communication, consistently delivering results through strategic planning and employee training.

Overview

10
10
years of professional experience

Work History

Furniture Department Manager

Big Lots
03.2015 - 02.2025
  • Managed employee scheduling for the department.
  • Implemented visual merchandising strategies to enhance store appearance and attract customers.
  • Collaborated with other departments to create promotional events that drove foot traffic and sales throughout the store.
  • Oversaw daily operations of the department, ensuring smooth workflow and optimal productivity from staff members.
  • Led team meetings to discuss goals, expectations, and strategies for success within the furniture department.
  • Trained new employees on department procedures, resulting in a more efficient workforce.
  • Streamlined inventory management processes, reducing excess stock and waste costs.
  • Coordinated delivery schedules with warehouse personnel to ensure timely order fulfillment for customers.
  • Resolved customer complaints professionally, maintaining high levels of customer satisfaction and loyalty.
  • Researched furniture materials and suggested pieces to clients based on budget and want.

Senior Sales Associate

Big Lots
02.2015 - 02.2025
  • Met and met exceeded sales objectives on consistent basis to drive company growth.
  • Trained, coached, and mentored new sales associates for maximum performance in successful sales techniques, customer service and product knowledge.
  • Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
  • Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Contributed to team objectives in fast-paced environment.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

Graduated - Mechanics, Stereo,speaker & Sound Equipment

Memorial High School
San Antonio, TX
03.2001

Skills

  • Store cleaning
  • Inventory monitoring
  • Store maintenance
  • Product demonstration
  • Manufacturer tracking
  • Furniture merchandising
  • Positive attitude
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Problem resolution
  • Scheduling and coordinating
  • Self motivation
  • Managing operations and efficiency
  • Hiring and training
  • Employee training
  • Professionalism
  • Sales strategy

Additional Information

I've had a passion for automobiles my whole life, in turn has forged a path in learning everything about them. Since then I've invested thousands in tools and automotive products. With the tools and knowledge I've acquired I've worked on hundreds of vehicles, either as a hobby or to a make few bucks. I've been a blessing to my family and friends whenever they are stuck figuring out their automotive problem or getting overcharged due to a mechanics improper diagnosis. I believe I'd be a great addition to AutoZone due to my knowledge and history with automobiles and my background in retail, being the head of the furniture department of Big Lots.

Languages

English & Spanish
Full Professional

Timeline

Furniture Department Manager

Big Lots
03.2015 - 02.2025

Senior Sales Associate

Big Lots
02.2015 - 02.2025

Graduated - Mechanics, Stereo,speaker & Sound Equipment

Memorial High School

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Edward Salazar