Dedicated Direct Support Professional with a proven track record at The Special Children's Center, enhancing client well-being through compassionate caregiving and effective crisis management. Skilled in behavior redirection and community integration, I consistently foster positive outcomes and support independence, ensuring a safe and inclusive environment for individuals with disabilities.
Overview
13
13
years of professional experience
Work History
Direct Support Professional
The Special Children's Center
12.2024 - Current
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Assisted disabled clients to support independence and well-being.
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
Driver
Crisp Culinary
08.2021 - Current
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Demonstrated strong knowledge of geography and local roads for optimal route selection.
Communicated with customers to provide delivery updates and confirm delivery locations.
Communicated with dispatchers and other personnel to coordinate transportation schedules.
Ambulance Driver
Hatzolah
06.2021 - Current
Improved patient care by coordinating with emergency medical technicians and following established protocols during ambulance transport.
Ensured timely arrivals at hospitals by maintaining open communication with dispatchers and adhering to strict transport schedules.
Maintained professional demeanor during high-stress situations, effectively managing emotions while providing quality care to patients in need.
Completed required training programs and certifications, staying current on industry best practices for emergency transportation.
Supported continuous improvement initiatives by providing constructive feedback during team debriefings and participating in training sessions designed to enhance skills.
Warehouse Worker
Blinds to Go
03.2020 - 04.2021
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as Number pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Supported customer satisfaction efforts through prompt resolution of delivery issues.
Cook's Assistant
Leasure Chateau
05.2012 - 04.2020
Managed time effectively under pressure while completing multiple tasks simultaneously such as chopping vegetables, cooking side dishes, and washing dishes.
Ensured proper storage of ingredients by organizing and labeling items in designated areas according to safety guidelines.
Assisted in successful catering events by preparing ingredients, assembling platters, and delivering exceptional service to clients.
Maintained high levels of hygiene and food safety by regularly cleaning equipment, utensils, and kitchen workspaces.
Enhanced presentation quality of menu items by applying plating techniques, contributing to positive customer dining experiences.
Received consistent positive feedback from both customers and staff for providing attentive assistance during busy periods.
Enhanced customer satisfaction by ensuring timely delivery of orders through effective communication with the cook and servers.
Facilitated teamwork among kitchen staff members through clear communication regarding tasks at hand or upcoming needs throughout shifts.
Chicago Park District Special Rec Counsler at Chicago Special Children's CharityChicago Park District Special Rec Counsler at Chicago Special Children's Charity