Edward Sarafinchan

• Greeted and engaged with customers on the lot and in the showroom.

• Understood customer needs and recommend suitable vehicles.

• Presented and demonstrated features of vehicles confidently and accurately.

• Negotiated price, terms, and trade-in value in a professional manner.

• Completed paperwork and ensured smooth transaction processing.

• Maintained knowledge of current inventory and promotions.

• Followed up with leads and maintain relationships with past customers.

• Met monthly sales goals.

• Stayed informed on market trends, pricing, and competitor inventory.

Assisted customers in selecting pre-owned vehicles that matched their needs, preferences, and budget, resulting in high customer satisfaction and repeat business.

• Effectively communicated vehicle features, history, and financing options, helping customers make informed purchasing decisions.

• Negotiated sales, trade-ins, and financing packages to meet customer needs while achieving dealership revenue goals.

• Maintained thorough knowledge of inventory, pricing, and promotions to provide accurate and timely information to clients.

• Conducted test drives, vehicle appraisals, and closing procedures while ensuring compliance with all legal and dealership standards.

• Consistently exceeded monthly sales targets and contributed to overall dealership performance.

• Built strong customer relationships through follow-ups, referrals, and top-tier service.