Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Edward Sarkissian

Syosset

Summary

Customer focused professional with adequate time in career in customer service. Also successfully applying professional skills and management skills in a busy business environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager and Director of Hiring

Bounce! Family Entertainment Center
11.2023 - Current
  • Onboarded new employees with training and new hire documentation.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.

Personal Care Assistant

Caring Professionals
11.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Maintenance Manager

Bounce! Trampoline Sports
05.2023 - 10.2023
  • Assessed employee work and improved performance.
  • Troubleshoot equipment breakdowns and perform preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.

Manager

Bounce! Trampoline Sports
12.2022 - Current
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Supervised various tasks in quest of completing project.
  • Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
  • Received, inspected and verified food and kitchen inventory delivery before storage.
  • Discovered and resolved complex customer issues to reduce negative impact to business outcomes.
  • Monitored employee performance to identify areas for improvement and additional training needs.
  • Communicated repair needs to maintenance staff.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Junior Manager

Bounce! Trampoline Sports
07.2022 - 12.2022
  • Enhanced supervisory and leadership abilities by working closely with mentoring Ownership.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Sales Team Member

Uplift Media Group
06.2022 - 08.2022
  • Increased sales by offering advice on purchases and promoting additional products.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.

Monitor

Bounce! Trampoline Sports
03.2022 - 07.2022
  • Watched areas to anticipate problems and intervened to prevent accidents.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.

Party Host

Bounce! Trampoline Sports
03.2022 - 07.2022
  • Decorated and set tables in accordance with party themes and age groups.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Delivered information and details of interest about facility to visitors.

Ropes Course Operator

Bounce! Trampoline Sports
03.2022 - 07.2022
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.

Sobol Sales

Sobol
01.2022 - 04.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

Syosset Senior High School
Syosset, NY
06.2024

Skills

  • Recruiting and interviewing
  • Employee performance evaluations
  • Staff Management
  • Training
  • Staff supervision
  • Employee scheduling
  • Sales
  • Cleaning
  • Cash Handling
  • Guest Services
  • Cash Register Operation
  • Good Telephone Etiquette
  • Quality Management
  • Product Knowledge
  • Food Preparation
  • First Aid
  • Safety Rules

Certification

  • First Aid/CPR/Automated external defibrillator Certified

Timeline

Manager and Director of Hiring

Bounce! Family Entertainment Center
11.2023 - Current

Personal Care Assistant

Caring Professionals
11.2023 - Current

Maintenance Manager

Bounce! Trampoline Sports
05.2023 - 10.2023

Manager

Bounce! Trampoline Sports
12.2022 - Current

Junior Manager

Bounce! Trampoline Sports
07.2022 - 12.2022

Sales Team Member

Uplift Media Group
06.2022 - 08.2022

Monitor

Bounce! Trampoline Sports
03.2022 - 07.2022

Party Host

Bounce! Trampoline Sports
03.2022 - 07.2022

Ropes Course Operator

Bounce! Trampoline Sports
03.2022 - 07.2022

Sobol Sales

Sobol
01.2022 - 04.2022

Syosset Senior High School

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Edward Sarkissian