Qualified Training Coordinator with 10+ years of Supervision and Training experience. Enthusiastic about contributing to successful training programs. Knowledgeable about coordinating schedules and program implementation.
Overview
28
28
years of professional experience
Work History
Field Training Facilitator
Vend Tech Enterprise
01.2018 - Current
Documented attendance and participation and provided feedback to management.
Administered assessments.
Evaluated the success of training programs and recommended improvements to upper management to enhance effectiveness.
Identified areas in need of improvement and implemented solutions.
Gathered feedback from team and department leaders to devise new training materials targeted to current needs.
Taught more than 10 classes or workshops per year.
Provided leadership for program workers and attendees, guiding day-to-day activities and facilitating the security environment.
Veterans Program Supervisor
State Of Kansas
01.2010 - 11.2018
Provided ongoing direction and leadership for program operations.
Coached team members on productivity strategies to accomplish challenging goals.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Directed a team of 37 personnel, overseeing records, performance, and quality assurance.
Assisted with community resources for healthcare and mental health.
Established policies covering Patrol Techniques, Report Writing, and Customer Service.
Developed and maintained relationships with external partners to facilitate program operations.
Provided technical support to staff with the necessary resources to carry out duties successfully.
Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
Participated in community events to promote services and engage with the public.
Inflight Supervisor
Continental Airlines
03.2000 - 07.2009
Maintained current knowledge of personnel strengths, and completed training and tactical knowledge to effectively coordinate strategic and tactical plans.
Coordinated training for over 375 personnel, covering topics such as Crew Resource Management, and FAA compliance requirements.
Managed accurate and efficient company paperwork and current personnel files.
Assessed and responsively adjusted to dynamic field conditions to provide personnel with clear and strategic leadership.
Assisted employees with completing forms to keep company paperwork accurate and current.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Police & Security Services Director
City Of San Diego
05.1996 - 10.1999
Trained security policies for newly hired officers.
Trained patrol techniques.
Evaluated training effectiveness.
Used equitable strategies to effectively communicate with city personnel.
Developed and implemented training programs for staff.
Conducted community information workshops to promote different programs and educate the public on available services.