Edward Silva
Elk Grove,CA
Summary
Team Leader experienced in directing activities in multiple Managerial settings. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills. Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels. Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions.
Overview
32
32
years of professional experience
Work History
Drywall Contractor/Estimator
S&G Drywall Inc.
09.1991 - Current
- Established long-term relationships with clients, resulting in increased repeat business.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Collaborated with cross-functional teams to ensure seamless project execution and delivery.
- Developed detailed project proposals that effectively communicated scope, timeline, and deliverables to clients.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated fees and contracts to reach mutually beneficial agreements with clients.
- Educated staff on organizational mission and goals to help employees achieve success.
- Developed effective improvement plans in alignment with goals and specifications.
Manager
Starbucks
02.2012 - 09.2012
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
District Manager
Goodwill Industries
01.2010 - 01.2012
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
- Supervised 14 locations to enforce high-quality standards of operation.
Education
General Education
Sacramento City College
Sacramento, CAGED -
El Centro High School
Sacramento, CA03.1989
Skills
- Worksite Safety
- Project Scope Assessment
- Supply Management
- Quality Control
- Residential Construction
- Project Estimation and Bidding
- Blueprint Interpretation
- Project Management
- Commercial Construction Experience
- Drywalling
- Safety Compliance
- Team Leadership
- Scheduling and Planning
- Construction Estimating
- Safely operate forklift and scissor lifts
- Transport Employees, Clients and materials
Timeline
Manager
Starbucks
02.2012 - 09.2012
District Manager
Goodwill Industries
01.2010 - 01.2012
Drywall Contractor/Estimator
S&G Drywall Inc.
09.1991 - Current
General Education
Sacramento City College
GED -
El Centro High School
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