Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Accomplished musician; guitarist, bassist, pianist, violinist and published author.
Timeline
BusinessDevelopmentManager
Edward Smith

Edward Smith

Riverside,CA

Summary

Senior operations executive boosts operational efficiency and service levels to drive sustainable growth across sectors. Cross-functional collaborator and proactive executive leader with skills in policy development, tactical planning and operational problem-solving. Knowledgeable about promoting stakeholder engagement and building consensus to drive change.


Results-driven professional with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.


Dedicated financial services professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.


Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.


Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.


Forward-thinking Vice President of Operations dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations. Diligent in driving profit maximization through multifaced business approaches.


Performance-driven Vice President with 20 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

Overview

17
17
years of professional experience

Work History

Vice President of Operations

Pacific One Investments Inc
Palo Alto, CA
04.2011 - Current
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
  • Supported project management team for optimal performance.
  • Improved employee satisfaction rating by realigning and enforcing policies.
  • Evaluated product development strategies and prepared alternative approaches to goal achievement.
  • Prepared annual budgets with controls to prevent overages.
  • Integrated marketing plans to reach wider audience and push business prospects closer to conversion.
  • Set clear goals to monitor targets and offered real-time input on performance and motivation.
  • Established performance goals for department and outlined processes for achievement.
  • Employed optimal safety practices to reduce worksite complaints and hazards.
  • Drove short-term and advanced promotional initiatives and planning processes.
  • Identified opportunities to improve business process flows and productivity. Increased profitability by 23%.
  • Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
  • Supported Executive Team in reviewing, identifying and prioritizing strategic initiatives.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased company profits through performance optimization strategies and efficiency improvements.
  • Identified issues with production, workforce, and material sourcing and implemented successful solutions.
  • Drove team engagement to achieve aggressive company targets.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.

President

FTC Financial Group Inc
Los Angeles, CA
05.2006 - 04.2011
  • Monitored key business risks and established risk management procedures.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership. Increased sales by 20%.
  • Developed and implemented comprehensive risk management programs to mitigate potential liabilities.
  • Established innovative policies to improve organizational performance and increase customer satisfaction.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Reduced operational costs through strategic cost management initiatives.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols and reduced turnover to less than 10%.
  • Founded performance- and merit-based evaluation system to assess staff performance.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Oversaw divisional marketing, advertising and new product development.
  • Spearheaded development and implementation of distributed organizational structure to increase efficiency.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Supported project management team for optimal performance.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Cultivated company-wide culture of innovation and collaboration.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Represented organization at industry conferences and events.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Led operational team in development, rollout, and management of new product lines.

Education

Bachelor of Arts - Business Administration And Management

Indiana University Bloomington
Bloomington, IN

Skills

  • Budget Oversight
  • Employee Performance Reviews
  • Process Improvement
  • Process Optimization
  • Credit Terms Determination
  • Finance and Accounting Oversight
  • Sales Promotion
  • Mergers and Acquisitions
  • Cash Flow and Financial Analysis
  • Commercial Lending and Refinance
  • Business Consulting
  • Recruiting and Hiring

Accomplishments

  • Supervised team of 45 staff members.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved prototype status by completing Ai technology with accuracy and efficiency.
  • Documented and resolved Ai in healthcare issue which led to product development and completion.

Affiliations

  • Institute of Electrical and Electronics Engineers
  • Association of Information Technology Professionals
  • Association for Computing Machinery

Accomplished musician; guitarist, bassist, pianist, violinist and published author.

I'm an accomplished musician; guitarist, bassist, pianist, violinist and published author.


As a self-taught musician of four instruments for over 25 years, I've managed to work with multi-platinum producers and musicians in Los Angeles and contributed to the success of their careers. 


One of my recent and most proud achievements is becoming a published author with a respectable publishing housing, distributed by Ingram Book Company, the largest wholesale distributor in the world, offering immediate access to more than eleven million titles. 

Timeline

Vice President of Operations

Pacific One Investments Inc
04.2011 - Current

President

FTC Financial Group Inc
05.2006 - 04.2011

Bachelor of Arts - Business Administration And Management

Indiana University Bloomington
Edward Smith