Edward Smith
Gilbert,AZ
Summary
Dynamic Project Coordinator with a proven track record at Dell Technologies, excelling in project management and relationship building. Adept at delivering projects on time and within budget while fostering effective team collaboration. Skilled in Microsoft Office and known for a results-driven mindset, ensuring exceptional customer experiences and successful project outcomes.
Overview
33
33
years of professional experience
Work History
PROJECT COORDINATOR
Dell Technologies
Round Rock, TX
02.2022 - Current
- Responsible for coordinating and delivering installation services projects, focusing on quality and customer experience.
- Managing and overseeing the execution of multiple computer installation projects simultaneously, ensuring they are all delivered on time, within budget, and meet the desired customer objectives.
- Facilitating effective communication and collaboration among team members, stakeholders, and customers, ensuring everyone is informed and aligned throughout the project lifecycle.
- 20+ inbound and outbound calls daily with customers and other stakeholders.
- Developing project plans, defining tasks, setting milestones, and creating schedules to ensure smooth project execution and timely delivery.
- Identifying potential risks and issues that may impact project success, developing mitigation strategies, and proactively addressing any challenges.
- Maintaining accurate project documentation, including project plans, progress reports, meeting minutes, and other relevant records. Providing regular updates to stakeholders on project status, milestones achieved, and any deviations from the original plan.
PROJECT COORDINATOR
Buchanan Automation
Snohomish, WA
01.2017 - 02.2022
- Coordinated project activities and ensured tasks were completed on time and within budget.
- Facilitated effective communication and collaboration among team members, stakeholders, and clients.
- Developed project plans, defined tasks, and set milestones to ensure project success.
- Coordinated with internal resources, vendors, and suppliers for the flawless execution of projects.
- Ensure all projects are delivered on time and within the customer's desired scope.
- Identified and managed project risks to minimize potential issues or delays.
- Documented project progress, milestones achieved, and any deviations from the original plan.
TECHNICAL SALES REPRESENTATIVE
Buchanan Automation
Snohomish, WA
07.2013 - 01.2017
- Identified and prospected potential customers to generate sales leads.
- Collaborated with the sales team to develop customized solutions and proposals based on customer requirements.
- Received 20-30 inbound calls and made 5-10 outbound calls daily to customers to ensure customer satisfaction and to make additional sales.
- Negotiated and closed sales deals, ensuring customer satisfaction and meeting sales targets.
- Provided ongoing customer support, addressed inquiries, and resolved issues.
PROJECT MANAGER/PURCHASING AGENT
Hei-Tek Automation
Phoenix, AZ
10.2010 - 06.2013
- Managed and oversaw projects from initiation to completion, ensuring they are delivered on time and within budget.
- Coordinated with various stakeholders, including clients, suppliers, and internal teams, to ensure smooth project execution.
- Developed and maintained project schedules, tracking progress, and making adjustments as needed.
- Conducted vendor evaluations, negotiated contracts, and managed relationships with suppliers to ensure timely and cost-effective procurement of materials.
- Monitored project budgets and expenses, ensuring adherence to financial guidelines and identifying areas for cost savings.
- Lead cross-functional project teams, assigning tasks, and guiding to ensure project objectives are met.
- Generated project reports, documenting project milestones, and communicating project status to stakeholders.
MERCHANDISING SPECIALIST
Crossmark
Phoenix, AZ
09.2009 - 09.2010
- Executed merchandising plans and strategies to ensure product placement and visibility in retail stores.
- Conducted store visits to assess product availability, shelf space, and overall presentation.
- Collaborated with store managers and teams to implement promotional activities and optimize product displays.
- Provided product knowledge and training to store staff, ensuring they had the necessary information to effectively sell and promote the products.
ARMED SECURITY OFFICER
Valley Protective Services
Chandler, AZ
09.2009 - 09.2010
- Provided a visible security presence to deter potential threats and maintain a safe environment.
- Conducted regular patrols and monitoring surveillance systems to detect and prevent unauthorized activities.
- Responded to alarms and incidents promptly, assessing situations, and taking appropriate action to ensure the safety of people and property.
- Enforced security protocols and procedures, including access control, visitor management, and emergency response plans.
RURAL CARRIER ASSOCIATE
United States Postal Service
Prescott, AZ
08.2006 - 05.2008
- Sorted and organized mail for delivery along rural routes, ensuring accuracy and efficiency.
- Delivered mail and packages to residential and business addresses in a timely and professional manner.
- Collected outgoing mail and ensuring proper postage and labeling.
- Provided excellent customer service by addressing inquiries, resolving issues, and maintaining positive relationships with customers on your route.
QUARTERMASTER/ELECTRONICS TECHNICIAN
United States Navy
07.1992 - 06.1996
- Company Overview: Honorable
- Honorable
Education
Master of Arts - PSYCHOLOGY
National University
01-2025
Bachelor of Science - HUMAN SERVICES
Grace Christian University
01.2018
Associate of Applied Science - BUSINESS ADMINISTRATION
Purdue University Global
05.2013
Skills
- Proactive and innovative approach
- Methodical and consistent execution
- Project management expertise
- Relationship building
- Persuasive communication
- Interpersonal skills
- Conflict resolution
- Deductive reasoning
- Team building
- Computer literacy
- Phone and email communication
- Problem-solving abilities
- Results-driven mindset
- Organizational skills
- Time management
- Attention to detail
- Documentation and reporting proficiency
- Microsoft Office and MS Teams proficiency
- Team collaboration
Timeline
PROJECT COORDINATOR
Dell Technologies
02.2022 - Current
PROJECT COORDINATOR
Buchanan Automation
01.2017 - 02.2022
TECHNICAL SALES REPRESENTATIVE
Buchanan Automation
07.2013 - 01.2017
PROJECT MANAGER/PURCHASING AGENT
Hei-Tek Automation
10.2010 - 06.2013
MERCHANDISING SPECIALIST
Crossmark
09.2009 - 09.2010
ARMED SECURITY OFFICER
Valley Protective Services
09.2009 - 09.2010
RURAL CARRIER ASSOCIATE
United States Postal Service
08.2006 - 05.2008
QUARTERMASTER/ELECTRONICS TECHNICIAN
United States Navy
07.1992 - 06.1996
Master of Arts - PSYCHOLOGY
National University
Bachelor of Science - HUMAN SERVICES
Grace Christian University
Associate of Applied Science - BUSINESS ADMINISTRATION
Purdue University Global
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