Edward Sosa
Beaverton,OR
Summary
Dynamic Senior Calibration Technician with a proven track record at A-dec, excelling in root-cause analysis and quality control. Enhanced customer satisfaction through detailed calibration reports and streamlined processes, achieving significant reductions in turnaround time. Strong collaborator, fostering relationships with clients and vendors to deliver high-quality services and solutions.
Overview
14
14
years of professional experience
Work History
Senior Calibration Technician
A-dec
03.2022 - Current
- Maintained an organized inventory system for all test equipment, ensuring timely access for necessary repairs or calibrations.
- Developed strong relationships with clients, earning repeat business based on consistent delivery of high-quality services.
- Improved customer satisfaction by providing detailed calibration reports and insights into equipment performance.
- Fostered strong relationships with equipment vendors, facilitating quick resolution of technical challenges encountered during calibration.
- Streamlined calibration processes, reducing turnaround time for equipment readiness.
- Participated in audits and contributed to achieving and maintaining accreditation for calibration laboratory.
- Collaborated with engineering teams to develop customized solutions for specific calibration challenges.
Calibration Technician II
Transcat
03.2019 - 03.2022
- Led training sessions for junior technicians, enhancing team competency and efficiency in calibration tasks.
- Ensured compliance with national and international calibration standards, safeguarding integrity of calibration results.
- Improved equipment reliability with meticulous maintenance and inspection schedules.
- Diagnosed, repaired, and calibrated [Name], [Name] and [Name] devices.
Calibration Technician
Washington Calibration
02.2012 - 03.2019
- Provided exceptional technical support to customers seeking guidance on proper instrumentation usage or troubleshooting techniques.
- Supported various customers in achieving production goals through prompt resolution of instrumentation issues.
- Optimized instrument performance through diligent troubleshooting and repair of malfunctioning devices.
- Continuously expanded knowledge base through ongoing professional development opportunities such as training courses or certifications.
- Managed informational database and processing of returns.
Education
High School Diploma -
Hazel Park High School
Hazel Park, MISkills
- Root-cause analysis
- ISO standards
- Quality control procedures
- Database management
- Calculating tolerances
- Teamwork and collaboration
Timeline
Senior Calibration Technician
A-dec
03.2022 - Current
Calibration Technician II
Transcat
03.2019 - 03.2022
Calibration Technician
Washington Calibration
02.2012 - 03.2019
High School Diploma -
Hazel Park High School
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