Edward Stayer
Phoenix,AZ
Summary
Accomplished Administrative Assistant with expertise in document management and workflow optimization at Arizona Department of Health Services. Enhanced office efficiency by streamlining processes and ensuring data entry accuracy. Proven customer service skills from retail experience, adept at maintaining confidentiality and improving organizational systems. Reduced administrative turnaround time by optimizing workflows.
Overview
18
18
years of professional experience
Work History
Administrative Assistant 3
Arizona Department of Health Services, ADHS
04.2022 - 10.2025
- Developed and maintained electronic filing systems for efficient document retrieval.
- Streamlined office processes, reducing administrative turnaround time by optimizing workflows.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Sales Associate
Walgreens Boots Alliance
12.2021 - 03.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems ensuring customer satisfaction.
- Resolved customer complaints effectively, fostering loyalty and repeat business.
Sales Associate
J C Penny
10.2020 - 01.2021
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Collaborated with team members to achieve sales targets and improve store performance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Scheduler
Abrazo Medical Group Shared Services
06.2018 - 11.2020
- Scheduled appointments efficiently, optimizing daily calendar for multiple healthcare providers.
- Coordinated patient interactions, ensuring clear communication regarding scheduling policies and procedures.
- Maintained accurate records in electronic health systems, enhancing data retrieval and appointment management.
Medical Unit Coordinator
Honor Health Shea Campus
09.2007 - 12.2015
- Coordinated patient care activities to enhance workflow and communication among healthcare teams.
- Managed scheduling and logistics for multidisciplinary staff meetings and patient consultations.
- Developed and maintained efficient tracking systems for patient records and departmental workflows.
Education
High School Diploma -
Cadillac High School
Cadillac, MINo Degree - Patient Care Technician
Gateway Community Copllege
Phoenix, AZSkills
- Document management
- Workflow optimization
- Data entry accuracy
- Electronic filing systems
- Appointment scheduling
- Customer service
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of mandated contract employee documentattion
- Positioned as key team member to transfer of contract employees employment files dating from 2013 to hard copy into new digital database.
Timeline
Administrative Assistant 3
Arizona Department of Health Services, ADHS
04.2022 - 10.2025
Sales Associate
Walgreens Boots Alliance
12.2021 - 03.2022
Sales Associate
J C Penny
10.2020 - 01.2021
Scheduler
Abrazo Medical Group Shared Services
06.2018 - 11.2020
Medical Unit Coordinator
Honor Health Shea Campus
09.2007 - 12.2015
High School Diploma -
Cadillac High School
No Degree - Patient Care Technician
Gateway Community Copllege