Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
11
11
years of professional experience
Work History
Cashier
Levy Concessions
Brooklyn, USA
08.2025 - Current
Process high-volume food, beverage, and merchandise transactions rapidly via POS terminals while ensuring 100% payment accuracy.
Welcome arena attendees, answer event-related questions, and resolve customer issues promptly to enhance the overall fan experience.
Maintain smooth queue lines and a clean, organized workstation to keep concourses moving during peak halftime and intermission rushes.
Worked as a team member at Barclay Center, contributing to overall event operations.
Collaborated with team members to ensure optimal inventory levels and timely restocking of supplies.
Resolved customer concerns promptly to enhance overall satisfaction in the dining experience.
Helped customers find specific products, answered questions, and offered product advice.
Provided accurate information and assistance to customers, enhancing their shopping experience.
Cable Technician Helper
Advanced Telecom Services
Brooklyn, USA
10.2024 - 07.2025
Supported foreman in installation, maintenance, and troubleshooting of telecommunications cabling to ensure reliable service.
Executed running, pulling, and routing of copper or fiber optic cables through walls, ceilings, and conduits for effective connectivity.
Installed cable supports, including J-hooks, ladder racks, and patch panels, to facilitate organized cable management.
Prepared and organized splicing equipment, connectors, and testing tools.
Front of House Employee
Chick-fil-A
Brooklyn, NY
05.2023 - 10.2024
Greeted customers warmly and ensured a positive dining experience.
Operated cash register efficiently for accurate order processing.
Maintained cleanliness of dining area to meet health standards.
Assisted in food preparation and assembly during peak hours.
Handled customer inquiries and resolved issues promptly and professionally.
Participated in team meetings to discuss operational improvements and feedback.
Greeted customers and provided friendly customer service.
Processed payments using cash registers or POS systems accurately and efficiently.
Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
Explained menu items, took orders and delivered food courses according to instruction.
Resolved any customer complaints or issues promptly with professionalism.
Back of House Team Member
Panda Express
Brooklyn, NY
10.2022 - 03.2023
Prepared food items in accordance with company standards and safety guidelines.
Maintained cleanliness and organization of kitchen areas to ensure efficient operations.
Operated kitchen equipment safely and effectively during food preparation tasks.
Collaborated with team members to ensure timely meal service during peak hours.
Followed recipes accurately to maintain consistency in food quality and presentation.
Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
Organized storage space for food items to ensure efficient retrieval during busy times.
Mover
Move EZ
Brooklyn, USA
11.2021 - 03.2023
Safely loaded, secured, and unloaded residential and commercial belongings into moving trucks.
Assisted team members in securing furniture and fragile items for transport.
Operated hand trucks and dollies to move heavy objects efficiently.
Communicated effectively with clients to ensure satisfaction during moves.
Followed company procedures for handling hazardous materials safely.
Lifted heavy objects using correct lifting techniques to avoid injury.
Loaded and unloaded company trucks with tools, equipment and furniture.
Unloaded customer goods at the destination with care, ensuring that all items were accounted for and placed in their appropriate locations.
Back of House Team Member
Dunkin Doughnuts
New York, New York
04.2019 - 12.2021
Prepared food items in accordance with company standards and safety guidelines.
Maintained cleanliness and organization of kitchen areas to ensure efficient operations.
Operated kitchen equipment safely and effectively during food preparation tasks.
Inspected kitchen equipment regularly for functionality and cleanliness.
Assisted in resolving guest complaints related to the quality of food served.
Substituted for or assisted other cooks during emergencies or rush periods.
Collaborated with front of house staff to ensure timely delivery of orders, enhancing customer satisfaction.
Provided excellent customer service to both internal and external customers.
Clothing Sales Assistant
Unique Expozzure
Brooklyn, NY
11.2015 - 09.2020
Assisted customers in selecting clothing that met their needs and preferences.
Maintained an organized and visually appealing sales floor at Unique Expozzure.
Provided product knowledge to customers, enhancing their shopping experience.
Executed visual merchandising strategies to showcase new arrivals and promotions effectively.
Offered friendly customer service while answering inquiries about products or services.
Processed exchanges or returns promptly and courteously according to store policies.
Assisted customers in selecting clothing items based on their individual needs.
Operated cash registers, processed payments, and issued receipts.
Analyzed sales data to identify trends and adjust sales strategies accordingly.
Education
900-Hour Electrical and Advanced Electrical Training Certificate Program - Electrical principles and theory, pipe bending, basic electrical circuits, industrial/commercial/residential wiring practices, telecom, programmable logic controllers, security systems, fire alarm systems: programmable & conventional, intercom systems, basic electronics, signaling systems, motor control circuits, telecommunications, CCTV & fiber optics, national electrical codes, contactors/relay control circuits, construction & electrical safety
Apex Technical School
Long Island City, NY
High School Diploma -
High School for Public Service: Heroes of Tomorrow
Brooklyn, NY
Skills
Hard Working
Responsible
Team Player
Dedicated
Customer Service
Professional Etiquette
Customer service
Team collaboration
Problem analysis
Empathy and patience
Sales transactions
Money handling
Customer assistance
Clear communication
Conflict resolution
Inventory restocking
POS system operations
Certifications Licenses Awards
Jr.
Timeline
Cashier
Levy Concessions
08.2025 - Current
Cable Technician Helper
Advanced Telecom Services
10.2024 - 07.2025
Front of House Employee
Chick-fil-A
05.2023 - 10.2024
Back of House Team Member
Panda Express
10.2022 - 03.2023
Mover
Move EZ
11.2021 - 03.2023
Back of House Team Member
Dunkin Doughnuts
04.2019 - 12.2021
Clothing Sales Assistant
Unique Expozzure
11.2015 - 09.2020
900-Hour Electrical and Advanced Electrical Training Certificate Program - Electrical principles and theory, pipe bending, basic electrical circuits, industrial/commercial/residential wiring practices, telecom, programmable logic controllers, security systems, fire alarm systems: programmable & conventional, intercom systems, basic electronics, signaling systems, motor control circuits, telecommunications, CCTV & fiber optics, national electrical codes, contactors/relay control circuits, construction & electrical safety
Apex Technical School
High School Diploma -
High School for Public Service: Heroes of Tomorrow