Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

EDWARD SWIMS

Milwaukee

Summary

Dynamic, entrepreneurial, Sales Representative recognized for integrity, sales training, performance-driven outcomes, consultive sales expertise, lead development, strategic insights, relationship building, and articulate communication. Salesforce | Customer Experience | Relationship Management | Data Analytics

Professional with experience in managing commercial accounts and driving business growth. Expertise in client relationship management, strategic planning, and financial analysis. Strong focus on team collaboration and achieving measurable results. Known for adaptability and reliability in meeting evolving business needs.

Overview

20
20
years of professional experience

Work History

Commercial Account Manager

Global Industrial
03.2023 - Current
  • Developed and maintained strong relationships with key commercial clients to enhance customer satisfaction.
  • Analyzed market trends to identify growth opportunities and recommend strategic initiatives.
  • Collaborated with cross-functional teams to streamline operations and improve service delivery.
  • Negotiated contracts and pricing agreements to maximize profitability while ensuring client needs were met.
  • Implemented customer feedback systems to drive service improvements and product offerings.
  • Monitored account performance metrics to ensure alignment with organizational goals and objectives.
  • Designed targeted marketing strategies to attract new clients and retain existing accounts effectively.
  • Prepared customer presentations and demonstrations of products to solicit new business.
  • Managed client risk exposure and coordinated services for development, retention and rounding of accounts.
  • Processed daily mail, email and phone calls from customers and producers to generate new business.
  • Managed a diverse portfolio of commercial accounts, ensuring timely delivery of products and services.
  • Streamlined account management processes for improved efficiency and higher revenue generation.
  • Facilitated smooth transitions during client onboarding, ensuring all necessary documentation was completed accurately and submitted in a timely manner.
  • Participated in industry events to network with potential clients, gaining valuable insights into market trends and competitor activities.

Sales and Product Consultant

Oasis Foods
08.2021 - 03.2023
  • Advise customers based expressed goal/needs and product knowledge
  • Temporary position to align with care provider responsibilities, which ended in March 2022

Care Provider

Family
10.2017 - 03.2022
  • Took necessary hiatus from full time employment to care for aging family member
  • Able to now commit to full-time work with this responsibility ending in March 2022

Account Executive

Spectrum Business Class
07.2020 - 06.2021
  • Penetrate new and larger markets to sell TV, internet and phone services to businesses

Insurance Sales and Service Representative

AAA
03.2019 - 07.2020
  • Generate memberships along with property and casualty insurance policy sales

Sales Supervisor

Spectrum (aka Time Warner)
03.2011 - 10.2017
  • Sales Supervisor | April 2014 – October 2017
  • Sales Coach | February 2014 – April 2014
  • Subject Matter Expert | September 2013 – February 2014
  • Retention Specialist | March 2013 – September 2013
  • Inbound Sales Specialist | March 2011 – March 2013
  • Promoted quickly through the organization, taking on a leadership role within two years
  • Lead sales team of up to 15 persons, driving performance metrics and business interests
  • Build sustainable relationships and positive work cultures using clear expectations

Sales Consultant

Amato Automotive Group
06.2005 - 11.2010
  • Sold on average 25 cars a month, out producing sales team members by up to 150%
  • Maintain the lowest loan default rate in the business unit
  • Evaluate complex credit information, qualifying customers for long term financing

Education

High School Diploma -

Bradley Tech (Formerly Known As Milwaukee Tech)
Milwaukee, WI
06-2001

Skills

  • Deal closing
  • Client relationship building
  • Brand awareness
  • Client acquisition
  • CRM proficiency
  • Relationship management
  • Revenue generation
  • Sales pipeline management
  • Proposal writing
  • Sales negotiations
  • Excellent communication
  • Customer satisfaction

Accomplishments

  • Attained 150% of standard sales goal within 9 months ~Spectrum Business Class
  • Achieved at least a 90% customer satisfaction rating in all past sales positions
  • Generated +$100K in sales revenue within 6 months, surpassing goal metrics ~AAA
  • Earned top regional salesperson title, based on closing rates, service and sales ~Spectrum
  • Closed 200+ contracts within first year of work, generating revenue of $4.5M ~Amato
  • Recognized as #1 salesperson within one year of hire ~Amato Automotive Group

Languages

English
Native or Bilingual

Timeline

Commercial Account Manager

Global Industrial
03.2023 - Current

Sales and Product Consultant

Oasis Foods
08.2021 - 03.2023

Account Executive

Spectrum Business Class
07.2020 - 06.2021

Insurance Sales and Service Representative

AAA
03.2019 - 07.2020

Care Provider

Family
10.2017 - 03.2022

Sales Supervisor

Spectrum (aka Time Warner)
03.2011 - 10.2017

Sales Consultant

Amato Automotive Group
06.2005 - 11.2010

High School Diploma -

Bradley Tech (Formerly Known As Milwaukee Tech)

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