Summary
Overview
Work History
Education
Skills
Timeline
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EDWARD TETTEH

Lake Stevens,WA

Summary

Key competence: a self-motivated, hardworking individual who can use his own initiative. A reliable team player who genuinely supports team effort to achieve set goals. Detail-oriented with strong work ethics, and an effective communicator.

Overview

18
18
years of professional experience

Work History

Direct Support Professional

Alpha Supported Living Services
Bothell, WA
01.2019 - Current
  • Supervised activities of daily living, including medication administration and personal hygiene.
  • Transported clients to doctor's appointments and assisted with errands.
  • Monitored client progress and reported necessary changes to healthcare providers.
  • Maintained clean, organized environments to promote safety and well-being.
  • Provided emotional support while observing behavioral changes for safety concerns.
  • Prepared clients for public outings, ensuring safety and appropriate behavior.
  • Demonstrated professionalism during emergency situations to manage client needs.
  • Recorded client behaviors and progress to effectively identify significant changes.

Program Coordinator, Interim

Alpha Supported Living Services
Bothell, WA
01.2025 - 03.2025
  • Assisted Program Supervisor, addressing participant needs with tailored support.
  • Revised staffing schedules and ensured coverage during absences or vacations.
  • Conducted on-site training sessions for new staff members.
  • Monitored petty cash and performed related financial tasks.
  • Reviewed participant documentation in collaboration with Program Supervisor.
  • Tracked progress toward completing IISP goals and supported staff training initiatives.
  • Maintained records to ensure accurate program documentation.
  • Managed household errands and essential duties efficiently.

Program Coordinator

Alpha Supported Living Services
Bothell, Washington
04.2020 - 08.2020
  • Coordinated program schedules and activities for individuals with developmental disabilities.
  • Managed communication among clients, families, and support staff to ensure clarity.
  • Facilitated team meetings focused on client needs and service delivery enhancements.
  • Implemented feedback mechanisms to drive continuous improvement in program quality.
  • Delegated tasks to staff and volunteers during organized events for optimal efficiency.
  • Assisted in developing training materials and delivered effective instructional sessions.
  • Executed targeted marketing strategies, boosting program visibility and participation.

Assistant Manager

C BLESS VENTURES
ACCRA, GHANA
01.2013 - 07.2018
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Evaluated employee performance and developed improvement plans.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.

Administrative Officer

GOLDFIELD GHANA LIMITED
TARKWA, GHANA
09.2010 - 07.2012
  • Directed customer communications to appropriate departments, resolving inquiries and enhancing satisfaction.
  • Managed document processes by reviewing files and records to ensure accuracy and compliance.
  • Facilitated troubleshooting and maintenance for office systems to optimize functionality.
  • Organized filing and document management systems for efficient retrieval and storage.
  • Cultivated relationships with co-tenants and building management to foster a collaborative environment.
  • Oversaw building access, issuing key cards to employees and visitors for security purposes.
  • Established and maintained both physical and electronic filing systems for streamlined operations.
  • Assisted with administrative tasks, including phone handling, filing, and general office management.

Administrative Coordinator, Admission

METHODIST UNIVERSITY
ACCRA, GHANA
08.2007 - 08.2010
  • Executed complex administrative management of sensitive issues and confidential information.
  • Organized files to enhance document retrieval efficiency through developed filing systems.
  • Coordinated office operations, improving workflow and communication across departments.
  • Supported school director and staff by managing visitor greetings and email responses.
  • Assisted with budget preparation and tracked expenses to ensure financial accuracy.
  • Coordinated meetings, events, and travel arrangements for staff members seamlessly.
  • Drafted correspondence, reports, and presentations for internal distribution.
  • Provided comprehensive administrative support to multiple departments, ensuring operational continuity.

Education

Bachelor of Science - Management Studies

Central University
Accra,Ghana
07.2010

Skills

  • Behavior redirection
  • Client safety and first aid
  • Quality assurance protocols
  • Documentation management
  • Team collaboration
  • Program coordination
  • Client transportation
  • Staff training
  • Time management
  • Client support
  • Medication administration

Timeline

Program Coordinator, Interim

Alpha Supported Living Services
01.2025 - 03.2025

Program Coordinator

Alpha Supported Living Services
04.2020 - 08.2020

Direct Support Professional

Alpha Supported Living Services
01.2019 - Current

Assistant Manager

C BLESS VENTURES
01.2013 - 07.2018

Administrative Officer

GOLDFIELD GHANA LIMITED
09.2010 - 07.2012

Administrative Coordinator, Admission

METHODIST UNIVERSITY
08.2007 - 08.2010

Bachelor of Science - Management Studies

Central University

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