Edward Thomas
Lake Worth,FL
Summary
Proven Cleaning Specialist and Delivery Driver Supervisor with a track record of enhancing operational efficiency at Capital Wholesale. Excelled in deep cleaning expertise and customer service, significantly improving client satisfaction. Known for reliability, safety awareness, and streamlining processes, resulting in a loyal high-end clientele and optimized delivery systems.
Overview
13
13
years of professional experience
Work History
Cleaning Specialist
All In One Cleaning Service
11.2016 - Current
- Ensured quality control by inspecting finished vehicles for cleanliness, addressing any missed areas or issues before releasing to the customer.
- Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.
- Washed cars and trucks daily for auto dealership.
- Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
- Streamlined carpet cleaning processes for faster completion times without compromising quality.
- Performed specialty treatments on stains.
Delivery Driver Supervisor
Capital Wholesale
02.2012 - 10.2016
- Monitored driver performance, providing constructive feedback for continuous improvement.
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Increased departmental efficiency by implementing new technology tools related to tracking shipments and managing routes.
- Coordinated staff scheduling to ensure optimal coverage during high-demand periods while minimizing overtime expenses.
- Trained new delivery drivers on company policies, safety protocols, and customer service standards.
- Developed strong relationships with key clients by ensuring consistent quality of service in deliveries.
Education
High School Diploma -
Brooks County High School
Quitman, GA05.1990
Skills
- Strong Work Ethic
- Reliability and punctuality
- Safety awareness
- Deep cleaning expertise
- Chemical handling knowledge
- Window washing mastery
- Customer Service
- Cleaning and sanitizing
- Interior and exterior cleaning
- Health and safety compliance
Timeline
Cleaning Specialist
All In One Cleaning Service
11.2016 - Current
Delivery Driver Supervisor
Capital Wholesale
02.2012 - 10.2016
High School Diploma -
Brooks County High School
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